SEPHORA

Reviews

• LS

  LULY Scotti

  Jul 31, 2026
  5.0
  Me encanta, siempre buenos productos y muy buena atención del equipo
• AS

  angela soong

  Jul 19, 2026
  5.0
  Because the receipt was thrown away and I really want Alex to get the praise she deserves. I haven’t used foundation for a long time cause after many different Sephora employees trying to find my shade, I either came out looking too yellow or just like a whole other person. Fortunately for me, Alex took the time and got my shade right!!! Holy I can FINALLY wear foundation that matches me. She is so down to earth and just amazing at what she does. You guys really need to promote her into whatever she wants to be here at Sephora. She’s talented, great at what she does, and most importantly, exceptional customer service. It seems like there are quite a bit of reviews on google regarding her so Sephora, you should take it seriously and consider rewarding her because she really is a keeper!
• AK

  adilya kushumbayeva

  Jul 12, 2026
  5.0
  The staff is super friendly and so helpful! A big shoutout for Nic!!! He is amazing and deserves recognition. 🙏
• JD

  jewell Delamora

  Jun 13, 2026
  1.0
  I was in the store earlier that week and had no issues, which is why I was so disappointed by my experience with Etzhia. From the moment I interacted with her, she was rude, dismissive, and seemed completely uninterested in helping me. Her attitude made me feel unwelcome and uncomfortable throughout my visit. What stood out most was that she appeared distracted, unfocused, and disengaged during our interaction. It was difficult to get clear answers to my questions, and the overall experience felt unprofessional. I also felt that I was treated differently than other customers in the store, which left me feeling singled out and concerned that race may have played a role in the way I was treated. She also seemed under the influence and seemed like she was on something or coming down from a crazy high. I left feeling frustrated and disappointed by the entire interaction. Customer service can make or break a shopping experience, and unfortunately, my experience with Etzhia completely ruined mine. I hope management takes this feedback seriously and ensures that all customers are treated with the same level of respect and professionalism.
• LG

  Larissa Greene

  May 14, 2026
  5.0
  Flew into Santa Barbara for a wedding and forgot all my makeup at home. I haven’t shopped at Sephora in a really long time so walking in was overwhelming but Alex saved the day! She scanned my skin tone and helped me match perfectly even suggesting new products I haven’t tried before. She was an absolute doll running around to help me get all the essentials for the perfect look. Give that girl a raise! Thank you!!

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