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SEPHORA

4.2
(432 reviews)

Business Details

377 SANTANA ROW, SAN JOSE, CA
95128, United States
(408) 247-0907
https://www.sephora.com/happening/stores/santanarow

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter parking garage first level off of Olin Ave. 2. Look for the Green Curbside Pickup Zone 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable

Location

SEPHORA
377 SANTANA ROW, SAN JOSE, CA
95128, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM
7/4/202610:00 AM - 9:00 PM
7/6/202610:00 AM - 9:00 PM
7/7/202610:00 AM - 9:00 PM
7/8/202610:00 AM - 9:00 PM
7/9/202610:00 AM - 9:00 PM
7/10/202610:00 AM - 9:00 PM
7/11/202610:00 AM - 9:00 PM
7/12/202611:00 AM - 7:00 PM
7/13/202610:00 AM - 9:00 PM
7/14/202610:00 AM - 9:00 PM
7/15/202610:00 AM - 9:00 PM
7/16/202610:00 AM - 9:00 PM
7/17/202610:00 AM - 9:00 PM
7/18/202610:00 AM - 9:00 PM
7/19/202611:00 AM - 7:00 PM
7/20/202610:00 AM - 9:00 PM
7/21/202610:00 AM - 9:00 PM
7/22/202610:00 AM - 9:00 PM
7/23/202610:00 AM - 9:00 PM
7/24/202610:00 AM - 9:00 PM
7/25/202610:00 AM - 9:00 PM
7/26/202611:00 AM - 7:00 PM
7/27/202610:00 AM - 9:00 PM
7/28/202610:00 AM - 9:00 PM
7/29/202610:00 AM - 9:00 PM
7/30/202610:00 AM - 9:00 PM
7/31/202610:00 AM - 9:00 PM
8/1/202610:00 AM - 9:00 PM
8/2/202611:00 AM - 7:00 PM
8/3/202610:00 AM - 9:00 PM
8/4/202610:00 AM - 9:00 PM
8/5/202610:00 AM - 9:00 PM
8/6/202610:00 AM - 9:00 PM
8/7/202610:00 AM - 9:00 PM
8/8/202610:00 AM - 9:00 PM
8/9/202611:00 AM - 7:00 PM
8/10/202610:00 AM - 9:00 PM
8/11/202610:00 AM - 9:00 PM
8/12/202610:00 AM - 9:00 PM
8/13/202610:00 AM - 9:00 PM
8/14/202610:00 AM - 9:00 PM
8/15/202610:00 AM - 9:00 PM
8/16/202611:00 AM - 7:00 PM
8/17/202610:00 AM - 9:00 PM
8/18/202610:00 AM - 9:00 PM
8/19/202610:00 AM - 9:00 PM
8/20/202610:00 AM - 9:00 PM
8/21/202610:00 AM - 9:00 PM
8/22/202610:00 AM - 9:00 PM
8/23/202611:00 AM - 7:00 PM
8/24/202610:00 AM - 9:00 PM
8/25/202610:00 AM - 9:00 PM
8/26/202610:00 AM - 9:00 PM
8/27/202610:00 AM - 9:00 PM
8/28/202610:00 AM - 9:00 PM
8/29/202610:00 AM - 9:00 PM
8/30/202611:00 AM - 7:00 PM

Products & Services

1 list · 9 items

Explore offerings from SEPHORA on 377 SANTANA ROW in SAN JOSE, with popular makeup services, skincare services, and facial waxing available at this location.

In-Store Services

9 items

Makeup Services

Get the look you'll love with Sephora Makeup Services

Feature Focus

$30 (30 minutes) Need to look polished fast? Our Feature Focus service is the perfect way to spotlight a single feature, whether it’s a bold eye, dramatic lips, or sculpted cheekbones. Your personalized consultation and makeup application include special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Full Face
Full Face
$60.00

$60 (60 minutes) Design a complete makeup look, custom-tailored to you, with the help of our highly skilled artists. Whether you’re going out with friends or just because, our full-face service creates your desired look, including eyes, lips and face. Your personalized session includes special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Ultimate Glam

$90 (90 minutes) Go all out with a high-glam makeup look, custom-created for you. Highly elevated, in-depth makeup techniques are used for the perfect contour and highlight, dramatic eyes, bold lips, or whatever look you want. Your personalized consultation and makeup application include special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Skincare Services

Get glowing skin with Sephora's Perk by Hydrafacial treatments for the face and lips

Perk Lip Treatment by HydraFacial

$30 (15 minutes) Treat lips to a hydrated, plumped-up look with this gently exfoliating and nutrient-rich treatment, performed by our licensed esthetician Beauty Advisors. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Perk Face Treatment by HydraFacial

$60 (30 minutes) Your best skin starts here. This exclusive facial exfoliates and hydrates skin with pore-purifying technology, performed by our licensed esthetician Beauty Advisors. You’ll also receive a personal skin consultation and a regimen of products based on your skincare needs. Best results are seen when service is received monthly. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Perk Face & Lip Treatment by HydraFacial

$80 (45 minutes) Get two amazing Perk Treatments in one for glowing, hydrated skin and full, nourished lips. This innovative face-and-lip service is performed by our licensed esthetician Beauty Advisors. You’ll also receive a personal skin consultation and a regimen of products based on your skincare needs. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Facial Waxing

Get a Sephora facial waxing service

Brow Wax
Brow Wax
$22.00

$22 (20 Minutes) Get your brows expertly shaped by a licensed Beauty Advisor. Your full service includes custom brow-mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Brow & Lip Wax

$30 (30 Minutes) Get expertly groomed by a licensed Beauty Advisor. This combo features a brow and lip wax. Your full service includes custom brow mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Brow, Lip & Chin Wax

$40 (30 Minutes) Get expertly groomed by a licensed Beauty Advisor with a brow, lip, and chin wax. Your full service includes custom brow mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Reviews

4.2
432 reviews
5 stars
245
4 stars
102
3 stars
33
2 stars
14
1 star
38
  • SR
    Starlit Ruby
    Jun 30, 2026
    2.0
    Definitely expect to get profiled here. Made a quick visit and did not enjoy getting followed around the store. And being repeatedly asked if I wanted a basket by the same employee. I only stopped by to pick up a couple of things. But apparently you’re not allowed to deny the basket. Funny enough the cashier at the front didn’t even bag my items. Not a pleasant experience.
  • KK
    kawhi
    May 20, 2026
    1.0
    Visited on May 20, 2026 and left extremely disappointed with the customer service at this location. The store was not busy at all with only a few customers inside, yet several employees were standing around while people waited for help. I asked for assistance with a shade match and never received any help despite waiting for a while. I also noticed another younger Black woman in the store appeared to be having a similar experience. Meanwhile, a white customer was consistently checked on and assisted by employees throughout her visit. The middle aged white woman with the bob haircut working the register was especially dismissive. She spoke in a passive aggressive tone during checkout and created an unwelcoming atmosphere that made the interaction uncomfortable from start to finish. After reading other reviews mentioning similar experiences at this location, the pattern is concerning. Management and corporate should seriously review how customers are being treated at this store and address the repeated concerns being raised by customers of color.
  • JC
    Jessica Chiang
    May 11, 2026
    1.0
    Worst customer service. Accusing items used when it was clearly not. But yea after they open it to check, it is oxidized and they will put it back on the floor. Do not purchase anything from this Sephora their products are opened because they opened it. This happened twice. Will not return to this location.
  • SB
    Stephen Bass
    Apr 30, 2026
    5.0
    The staff is amazing! Never judgmental no matter what you’re looking for. They always have what I’m looking for in stock. Keep up the good work!
  • JM
    John McKinsey
    Apr 29, 2026
    4.0
    Got this as a little gift for my wife from Sephora and she really liked it. The store has so many options it was kinda hard to pick, but staff was helpful enough and gave me a few sugestions. Everything looked really nice and good quality, and the packaging was great too which made it feel more special. Only thing is prices are a bit high, but I guess that’s expected here.

Frequently Asked Questions About SEPHORA

What are the operating hours for SEPHORA at Santana Row?

SEPHORA at Santana Row is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM. The store is closed on November 27, 2025, and December 25, 2025, with modified hours on other holidays.

Does SEPHORA offer in-store pickup or delivery services?

Yes, SEPHORA offers both in-store pickup and same-day delivery services to provide fast and convenient shopping options for customers.

Brand Certified Facts from SEPHORA

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Certified July 05, 2026Yext Knowledge Graph
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