SEPHORA

Reviews

• EJ

  Eden Jade

  5 days ago
  1.0
  Awful customer service. Please be nice to everyone, regardless of their race and gender presentation.
• LF

  Leilany F

  May 9, 2026
  1.0
  Very upsetting experience, me and my gal friends were simply talking a look while waiting for our friend to checkout her items. We were smelling and testing perfumes as you are allowed to do since they have testers out (duh!). This whole time we were doing this an employee was blatantly following us and even took pictures and videos of us. I know for a fact she was doing this because I stared that lady right in her face as she did it!!! Never again will I step foot in this place and I will be telling as many people as I can or even debating posting about my experience. Me and my friends were not causing any disruptions and simply wanted to have a nice day. Shame on your employees for being unapologetic profilers. We were the only people in there that she was following and videoing.
• ER

  Emma Rakvica

  Apr 29, 2026
  5.0
  I went in to get some help finding some lip products. I don't know much about makeup and Mia was so helpful and sweet in matching the right colors and combination of things for me. I am definitely going back next time I have a question!
• JP

  Jeena P

  Apr 20, 2026
  1.0
  Don’t shop here anymore. I had a horrible itching/burning allergic reaction to a 40 dollar eye serum. I went to return it and it was 8 days outside of the 30 day window and they refused to do anything. I called customer service too and they did nothing. It’s absolutely ridiculous to sell beauty items at an overpriced rate and then expect us to keep it after trying and the product and having a reaction. Go to ULTA.
• SB

  Sophia Bellini

  Apr 12, 2026
  3.0
  My Sephora points were used at this location by Nicole Lastra Guedes from SDSU several times without my permission, even though I live in Florida. It’s happened about three times. After the first time, I added a “Show ID” requirement to my account, but it was still bypassed, which is very concerning. I couldn’t care less about the points, I am just upset about my privacy (house address being in the system that she can ask employees to verify). This girl stalks and harasses me. I also have proof of the transactions, including that the person used her own card to cover the remaining balance after using my points (which I will not post but can provide). I’ve spoken with a manager who was understanding, but I really hope this location takes account security more seriously going forward. Thank you!

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