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SEPHORA

4.0
(47 reviews)

Business Details

3896 CROSS CREEK RD, MALIBU, CA
90265, United States
(310) 317-6767
https://www.sephora.com/happening/stores/malibu

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora MALIBU, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like KAYALI, dae, Glossier, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
3896 CROSS CREEK RD, MALIBU, CA
90265, United States

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday10:00 AM - 7:00 PM
10/18/202610:00 AM - 7:00 PM
10/31/202610:00 AM - 7:00 PM
11/1/202610:00 AM - 7:00 PM
11/26/202610:00 AM - 6:00 PM
12/25/202610:00 AM - 7:00 PM

Products & Services

1 list · 9 items

Explore offerings from SEPHORA on 3896 CROSS CREEK RD in MALIBU, with popular makeup services, skincare services, and facial waxing available at this location.

In-Store Services

9 items

Makeup Services

Get the look you'll love with Sephora Makeup Services

Feature Focus

$30 (30 minutes) Need to look polished fast? Our Feature Focus service is the perfect way to spotlight a single feature, whether it’s a bold eye, dramatic lips, or sculpted cheekbones. Your personalized consultation and makeup application include special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Full Face
Full Face
$60.00

$60 (60 minutes) Design a complete makeup look, custom-tailored to you, with the help of our highly skilled artists. Whether you’re going out with friends or just because, our full-face service creates your desired look, including eyes, lips and face. Your personalized session includes special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Ultimate Glam

$90 (90 minutes) Go all out with a high-glam makeup look, custom-created for you. Highly elevated, in-depth makeup techniques are used for the perfect contour and highlight, dramatic eyes, bold lips, or whatever look you want. Your personalized consultation and makeup application include special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Skincare Services

Get glowing skin with Sephora's Perk by Hydrafacial treatments for the face and lips

Perk Lip Treatment by HydraFacial

$30 (15 minutes) Treat lips to a hydrated, plumped-up look with this gently exfoliating and nutrient-rich treatment, performed by our licensed esthetician Beauty Advisors. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Perk Face Treatment by HydraFacial

$60 (30 minutes) Your best skin starts here. This exclusive facial exfoliates and hydrates skin with pore-purifying technology, performed by our licensed esthetician Beauty Advisors. You’ll also receive a personal skin consultation and a regimen of products based on your skincare needs. Best results are seen when service is received monthly. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Perk Face & Lip Treatment by HydraFacial

$80 (45 minutes) Get two amazing Perk Treatments in one for glowing, hydrated skin and full, nourished lips. This innovative face-and-lip service is performed by our licensed esthetician Beauty Advisors. You’ll also receive a personal skin consultation and a regimen of products based on your skincare needs. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Facial Waxing

Get a Sephora facial waxing service

Brow Wax
Brow Wax
$22.00

$22 (20 Minutes) Get your brows expertly shaped by a licensed Beauty Advisor. Your full service includes custom brow-mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Brow & Lip Wax

$30 (30 Minutes) Get expertly groomed by a licensed Beauty Advisor. This combo features a brow and lip wax. Your full service includes custom brow mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Brow, Lip & Chin Wax

$40 (30 Minutes) Get expertly groomed by a licensed Beauty Advisor with a brow, lip, and chin wax. Your full service includes custom brow mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.

Reviews

4.0
47 reviews
5 stars
31
4 stars
4
3 stars
2
2 stars
1
1 star
9
  • CD
    Cheyenne Dodd
    Sep 27, 2026
    5.0
    Alice was absolutely wonderful. She curated an excellent experience for. Iti have been into other Sephora locations before but never purchased anything. Alice made me feel welcome and comfortable. Not only that, she was confident in her product knowledge to gear me in the right direction, which made my first time purchase! An amazing experience, turning me into a loyal Sephora shopper moving forward. Thank you Alice!
  • SS
    Scott
    Sep 18, 2026
    1.0
    The new manager Alice is so snarky and rude. My daughter was crushed. Awful experience. I’m reporting her to corporate.
  • ZZ
    Zoé
    Sep 7, 2026
    5.0
    Vraiment super avec des conseillères très sympa et pro .Énormément de choix de marque que nous avons pas en France
  • DO
    Dana Orescan
    Aug 30, 2026
    1.0
    I’ve shopped at the Malibu Sephora frequently and had many positive experiences over time, which is exactly why this interaction was so disappointing: a store I had trusted for years handled a straightforward customer-service issue with strikingly little care!!! I brought in a brand-new product in its original packaging that appeared defective and asked whether its value could be applied toward more than $500 in merchandise I was prepared to purchase that day—not cash back. Mandy Boblett, manager, declined to inspect or handle the product, repeatedly directed me to call Customer Service, rolled her eyes when I asked for clarification, and, in my experience, was dismissive and condescending throughout the exchange! Had a policy prevented the transaction, I would have respected a clear explanation\. Instead, I encountered no apparent effort to problem- solve or provide basic customer care. I ultimately left both the defective product and the $500+ purchase behind. For a store that relies on loyalty and client experience, this was a remarkable failure of customer retention. One poor interaction does not erase the many good ones I’ve had here, but when the person in leadership is the least interested in helping, it changes how you view the store! Customer service is not simply saying no; it is how you communicate, problem-solve, and make customers feel respected- Unfortunately, we felt dismissed, misunderstood and like that was our last Sephora purchase in Malibu. Mandy Boblett, I hope you take your attitude and lack of professionalism seriously in the future and in front of teenage girls who look up to you. You failed miserably!
  • CC
    CR Consulting
    Jun 8, 2026
    5.0
    SEPHORA is a leading beauty retailer known for its wide selection of high-quality skincare, makeup, fragrance, and beauty tools. It offers products from both luxury and popular brands, making it a go-to destination for a broad range of beauty needs. The store experience is modern, clean, and well-organized, allowing customers to easily explore different products and try samples in-store. Beauty consultants are usually available to provide guidance and recommendations, which enhances the shopping experience. One of SEPHORA’s strengths is its curated product selection and the ability to discover both trending and premium beauty items in one place. The rewards program and online shopping integration also add convenience for frequent customers. Overall, SEPHORA delivers a premium, customer-friendly beauty shopping experience with variety, accessibility, and expert support.

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA in Malibu?

SEPHORA in Malibu is open daily from 10:00 AM to 6:00 PM.

Does SEPHORA Malibu offer in-store and curbside pickup options?

Yes, SEPHORA Malibu offers in-store pickup, curbside pickup, and same-day delivery.

Brand Certified Facts from SEPHORA

This information is certified by SEPHORA and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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