Question 1

What does Hyper Wellness mean?

Accepted Answer

Consistent and passionate pursuit of maximizing one’s wellness and energy levels.

Question 2

Do you accept walk-ins?

Accepted Answer

Regardless of what service or membership you’re seeking out, walk-in visits are also available at Restore on a first come first serve basis. We can also customize a treatment plan for you based on what you’re in need of addressing.

Question 3

What is the price of your services?

Accepted Answer

The price of our services depend on the location of your studio and whether you are a member or not. Please reach out to the studio you are interested in for a complete price list.

Question 4

What are your core services and their benefits?

Accepted Answer

Whole Body Cryotherapy- An ancient practice made for the modern age. For thousands of years, people have leveraged sub-zero temperatures to boost energy, advance healing, achieve more restful sleep and defy signs of aging. Revive your body and tap into your full potential – all in just 2-3 minutes!

Red Light Therapy- Just as plants need light to grow, light powers the function of the processes within the human body. Red Light Therapy (also known as Photobiomodulation Therapy) uses red and infrared wavelengths of light that can help to boost energy levels, relieve minor pain and swelling, and balance your mood - all in as little as 10 minutes per day.

Infrared Sauna- Sweat it out! Unburden your body from stress, sore muscles and free radicals with an ancient practice designed for the modern age. Lay back, relax and unwind as your body burns calories and finds relief from inflammation. Release minor pain, accelerate athletic recovery, boost circulation and cardiovascular health - all in 40 minutes or less.

Compression- No pressure, no diamonds! Compression may help your body to improve the flow of blood and lymphatic fluid, boost recovery, circulation and healing. This relaxing treatment applies controlled, dynamic pressure to extremities like the arms, legs and hips using NormaTec Pulse Rx 2.0 technology - the gold standard in compression. Intended to treat a variety of lymphedema conditions including venous insufficiency and help prevent deep vein thrombosis in sessions of just 30-60 minutes each.

Question 5

What is the age limit for each service?

Accepted Answer

For medical and core services you must be 12 and older with special protocols. The age limit for Cryoskin is 16 years old.

Question 6

What do I need to do to prepare for my appointment and how long does each service take?

Accepted Answer

Whole Body Cryotherapy - A non-medical waiver must be completed before the therapy. All that is needed upon your arrival is just yourself and good energy! We provide all the needed apparel to ensure you have a safe and fun experience (slippers, socks, robe, gloves, mask, and beanie). Your first time cryo appointment will be for 2:30 with future sessions going up to 3:00.

Infrared Sauna - A non-medical waiver must be completed before the therapy. Make sure to bring a bottle of water to ensure you stay hydrated throughout your session. Your first time will be 30 minutes and every future session will be 45 minutes. A shower will be available to you at no additional cost so you can shower after your therapy.

Red Light Therapy - A non-medical waiver must be completed before the therapy. Once you have arrived, a HWR will take you back to the room, set it up, and turn on the Red Light Therapy panels for a nice and relaxing 10-minute therapy.

mHbOT - Telemed required for clearance to do therapy. The first session is 60 mins in the chamber 80 mins total. Then you can choose from 60-90 mins. 90 mins in the chamber is 110 mins total. IV Therapy - Telemed required for clearance to do therapy. Snack recommended prior to service. Vitals taken prior to service IV Drip can take anywhere from 30-90 min depending on ingredients received IM Shots - Telemed required for clearance to do therapy.

Cryoskin- To prepare for Cryoskin services avoid exercising or doing anything that will raise your body temperature for 2 hours prior to the appointment and avoid eating/drinking any sugars, carbs, or alcohol 2 hours pre and post appointment. This is most important for cryoslimming results, but is also recommended for cryotoning.

Facial Services- For all facial services avoid using active skincare ingredients including but not limited to retinoids, AHA's and BHA's, and other exfoliants for at least 48 hours prior to your treatment. Avoid excessive heat and sun exposure prior to and following your treatment and please inform your service provider if you believe you may be on any photosensitizing medication such as oral or topical antibiotics as you may be contraindicated for your facial service.

Timing- 
Oxygen Facial- 60 minutes 
Oxygen Facial Enhancement- 15 minutes 
Brightening Vitamin-C- 45 minutes 
Hydrating Hyaluronic- 45 minutes 
Renewing and Sculpting- 75 minutes 
Signature Hydrafacial- 45 minutes 
Premium Hydrafacial- 60 minutes 
Platinum Hydrafacial- 90 minutes 
Cryoskin Cryoskin Facial- 60 minutes 
Cryoslimming- 60 minutes 
Cryotoning- 45 minutes

Question 7

What is the benefit of being a member?

Accepted Answer

As a Restore member you pay member pricing on any additional services and packs you purchase in addition to what's included in your membership. As a member you'll save as much as 30% on any additional service or pack compared with regular pricing. For example, if you have a Level Up Membership and are interested in getting a Hydrafacial, you'll save 30% on your service as a member.

Level Up Membership- Eight (8) Core Services: Cryotherapy (Whole Body or Local), Red Light Therapy, Compression, Infrared Sauna OR Two (2) Base IV Drips, An IV drip with two standard ingredients Our most popular membership! We believe a regimen of Core Services and IV Drips are essential to taking a proactive, preventative approach to your health — so you can feel your best and do more of what you love. A Level Up Membership gives you access to these modalities so you can use them regularly, and you can use it in a few different ways (use it as started: 8 core services or 2 base IV Drips, or mix and match and use it for 4 core services plus 1 base IV Drip.) Unused credits expire 100 days from issuance.

Core Membership- Thirty-one (31) Core Services Core Services include Cryotherapy, Compression, Red Light Therapy and Infrared Sauna. These modalities may help the body promote healing, boost mood and energy and optimize sleep. Unused credits expire monthly. ‍

Discover Membership- Four (4) Core Services: Cryotherapy (Whole Body or Local), Red Light Therapy, Compression, Infrared Sauna OR One (1) Base IV Drips An IV drip with two standard ingredients A Discover Membership introduces you to these modalities so you can become more easily acquainted with everything Restore has to offer. Unused credits expire 100 days from issuance. ‍

Core+ Membership- One of each Core service per day Restore studios boast a loyal base of daily clients that utilize Cryotherapy, Compression, Red Light Therapy and Infrared Sauna to do more of what they love. A Core+ membership allows for that option and helps you save money. Unused credits expire monthly. 
*All Monthly Memberships are for a three-month minimum commitment period and will automatically renew on a monthly basis until terminated or canceled (see Cancellation provision below). 
*It’s possible to stack memberships. Inquire at your local location for further details. (For example, if you want to do Cryotherapy regularly but also get one IV Drip per month, you can stack the Discover Membership and the Core Membership to achieve that Do More goal.) 
*Certain restrictions apply. Inquire with your Home Location for additional details. Further Membership Questions- If you have questions or concerns regarding your membership, you may contact either the Franchise Owner or the Manager at the location where you are a member.

Question 8

Do you accept Insurance, HSA, or FSA?

Accepted Answer

We accept HSA and FSA, no insurance or CareCredit. HSA and FSA cannot be used for facial services.

Question 9

What types of wellness therapies does Restore Hyper Wellness offer?

Accepted Answer

Restore offers personalized wellness solutions including IV Drip Therapy, Cryotherapy, Infrared Sauna, NAD+ IV Infusions, Mild Hyperbaric Oxygen Therapy, Hydrafacials, and more.

Question 10

Are walk-in visits accepted at Restore Hyper Wellness?

Accepted Answer

Yes, walk-in visits are welcomed and accommodated on a first-come, first-served basis for all services and memberships.

Question 11

What are the core services and their benefits offered at Restore Hyper Wellness?

Accepted Answer

Core services include Whole Body Cryotherapy for energy and healing, Red Light Therapy to boost energy and mood, Infrared Sauna for muscle relief and detox, and Compression therapy to improve circulation and recovery.

Question 12

What is the price range for services, and is membership available?

Accepted Answer

Prices vary by location and membership status. Memberships provide discounts up to 30% on additional services. Contact the studio directly for detailed pricing and membership options.

Question 13

Do you accept insurance, HSA, or FSA for payment?

Accepted Answer

Restore accepts HSA and FSA payments, but does not accept insurance or CareCredit. Note that HSA and FSA cannot be used for facial services.

Question 14

What are the operating hours of Restore Hyper Wellness in Los Gatos?

Accepted Answer

The facility is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.

Question 15

Is Restore Hyper Wellness accessible for individuals with mobility needs?

Accepted Answer

Yes, the facility has wheelchair accessible entrances and restrooms, including unisex and accessible restrooms, and features amenities like a sauna.

Question 16

What nearby services can I use before or after visiting Restore Hyper Wellness?

Accepted Answer

Nearby you can find AIM Mail Center for shipping and printing, Dryclean City for garment care, and Starbucks for coffee and refreshments to enhance your visit.

Question 17

What local fitness or wellness venues are near Restore Hyper Wellness?

Accepted Answer

Core MOcean Studio is a nearby sports and recreation venue, offering complementary fitness options to support your wellness routine.

Question 18

Are there any dining options close to Restore Hyper Wellness for a meal after treatment?

Accepted Answer

The Cantina Los Gatos is a nearby restaurant and bar where you can enjoy a meal or drinks following your wellness session.

Restore Hyper Wellness

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