At La Fragancia, we believe that every scent tells a story. Our journey in the perfume industry began nearly a decade ago, when our founders opened their first fragrance store at Ontario Premium Outlet. Over the years, we developed a deep understanding of luxury perfumes, colognes, and designer fragrances, refining our expertise in helping customers find their signature scent.
In 2021, we expanded our vision and launched La Fragancia at Ontario Mills Mall, bringing a one-stop fragrance shopping experience to perfume lovers. Whether you are looking for long-lasting perfumes, niche fragrances, or top-selling colognes, our mission remains the same—to offer premium, 100% authentic perfumes at unbeatable prices.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.