Located at Hyatt Regency Huntington Beach, Pacific Waters Spa is a serene oasis and the ultimate retreat for your body and soul. At Pacific Waters Spa, we use natural products and botanical elements to provide the ultimate wellness experience. Indulge in products extracted directly from the earth and sea, with organic elements such as mud, algae, plant minerals, fruits, seaweed, and purified seawater.
MEMBERSHIP
We supply a robe and slippers to use the amenities, which include steam room dry sauna, salt water hot tub, as well as indoor and outdoor relaxation lounges. You must be 18 years old to use the facilities. Members have access to resort pools with blackout dates.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.