At Champagne Jane we love our craft everyday. We strive to extend that passion for beauty to our customers, and ensure everyone leaves feeling confident and stylish. At our core, our work is centered around ongoing education, technical excellence, and exceptional customer service. Whether you’re a long time customer and friend or just discovering us for the first time, let us pamper you in our gorgeous location inside the historic Nevada County Bank Building in downtown Grass Valley.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.