JCPenney Salon

Reviews

• YD

  Yessika Day

  Sep 25, 2026
  5.0
  Alvart is the best stylist I’ve seen in Los Angeles. She gave me a great consultation and listened to all my needs. She was so accommodating and kind! She took her time with my service and was very gentle with my hair. I got a cut and express Keratin. Amazing service and I will be coming back! Thank you Alvart!
• GR

  Genevie Rocha

  Sep 18, 2026
  5.0
  Alvart did an amazing job with my hair! I love it so much!!! I am always unsure of what I want, but she gave me some inspiration and made my hair even better than I expected. Her recommendation really helped me out and I love my results! Received a lot of compliments
• SK

  Sabrina Koller

  Aug 30, 2026
  5.0
  I had a great experience with Alvart at the Glendale JCPenney Salon. She was very attentive and listened to what I was trying to achieve and omg she delivered!
• CC

  Code Chick

  Jul 20, 2026
  1.0
  This review is for the Glendale Galleria store. While the mainly Armenian stylists may have some skills, they have really awful customer service and that includes the manager, Brigitte. You schedule an appointment a few days in advance and they always circle back to confirm you're coming. After you get there, it's a different story. After you arrive, if they have a bigger ticket service going on (you have a haircut, and a highlight or color comes in), they'll leave you sitting around indefinitely, at least an hour if you allow it, and then try to pass you off to someone else who's just standing around waiting to pick up their slack. they'll suggest you go shopping as if you've got all the time in the world and you're good to go with their complete lack of consideration for your as a client. It's actually laughable how sloppy and unprofessional the salon is run. The manager, Brigitte, is wildly insincere. One minute, it's all apologies for their behavior, the next, it's "this is how we roll." The two stylists that pulled this scenario with me in the past few months are Lili and Arivek. In addition, the store manager, Brett, is of the same caliber. He offers zero resolutions, they do the same thing to him and he's fine with it, and he'll try to make you feel wrong for calling them on their poor service. If you like making an appointment and then rolling the dice to see if they actually take you, unless you want to wait an hour or more, then go here. If you want professional service with people who act like adults and have class, find another spot.
• SS

  Sato Sanikian

  Jun 23, 2026
  5.0
  Alvart was so awesome! She styled my hair for a recent wedding I attended. Everyone complimented me on my hair! Thank you Alvart!

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