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Come in and share the beauty. At Sephora OTAY RANCH, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like KAYALI, dae, Glossier, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location).
You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.)
We can't wait to see you!
Explore offerings from SEPHORA on 2015 BIRCH RD in CHULA VISTA, with popular makeup services, skincare services, and facial waxing available at this location.
In-Store Services
9 items
Makeup Services
Get the look you'll love with Sephora Makeup Services
$30 (30 minutes) Need to look polished fast? Our Feature Focus service is the perfect way to spotlight a single feature, whether it’s a bold eye, dramatic lips, or sculpted cheekbones. Your personalized consultation and makeup application include special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$60 (60 minutes) Design a complete makeup look, custom-tailored to you, with the help of our highly skilled artists. Whether you’re going out with friends or just because, our full-face service creates your desired look, including eyes, lips and face. Your personalized session includes special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$90 (90 minutes) Go all out with a high-glam makeup look, custom-created for you. Highly elevated, in-depth makeup techniques are used for the perfect contour and highlight, dramatic eyes, bold lips, or whatever look you want. Your personalized consultation and makeup application include special tips and techniques on how to recreate the look at home. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
Skincare Services
Get glowing skin with Sephora's Perk by Hydrafacial treatments for the face and lips
$30 (15 minutes) Treat lips to a hydrated, plumped-up look with this gently exfoliating and nutrient-rich treatment, performed by our licensed esthetician Beauty Advisors. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$60 (30 minutes) Your best skin starts here. This exclusive facial exfoliates and hydrates skin with pore-purifying technology, performed by our licensed esthetician Beauty Advisors. You’ll also receive a personal skin consultation and a regimen of products based on your skincare needs. Best results are seen when service is received monthly. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$80 (45 minutes) Get two amazing Perk Treatments in one for glowing, hydrated skin and full, nourished lips. This innovative face-and-lip service is performed by our licensed esthetician Beauty Advisors. You’ll also receive a personal skin consultation and a regimen of products based on your skincare needs. Health and Hygiene Guidelines will be applied. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$22 (20 Minutes) Get your brows expertly shaped by a licensed Beauty Advisor. Your full service includes custom brow-mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$30 (30 Minutes) Get expertly groomed by a licensed Beauty Advisor. This combo features a brow and lip wax. Your full service includes custom brow mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
$40 (30 Minutes) Get expertly groomed by a licensed Beauty Advisor with a brow, lip, and chin wax. Your full service includes custom brow mapping, waxing to your desired look, and a final touch of soothing aloe and SPF. Health and Hygiene Guidelines will be applied. Clients who are under 12 years old cannot receive waxing services. Clients who are under the age of 18 must have a guardian or parent review and complete the waiver.
Reviews
4.0
255 reviews
5 stars
156
4 stars
34
3 stars
16
2 stars
7
1 star
42
TA
Tamam A
Jul 17, 2026
3.0
I had a very upsetting experience with a staff member named Alex.
I accidentally dropped my blush near him while trying to take it from my sister. It was a complete accident, and only a tiny bit of powder got on the floor. I immediately apologized and asked, “Are you okay?” but he didn’t respond. Instead, he stood up looking extremely angry, asked, “Can I have the blush?”, took it, and walked away.
His reaction was so intimidating that I no longer felt comfortable staying in the store. I had planned to buy more products, including another blush, but I left immediately because I didn’t feel welcome or safe.
I do want to mention that the cashier was kind, apologized for what happened, and even gave me a few gifts to make up for the experience. I really appreciated her professionalism. Unfortunately, the interaction with Alex completely ruined what should have been an enjoyable shopping trip.
AH
Albert Hernandez
Jul 16, 2026
5.0
Excellent experience
CG
Camila González
Jul 9, 2026
5.0
Muy lindas todas las trabajadoras
RK
Rosario Kordero
Jul 3, 2026
5.0
Muy bonito
JG
Joanna Gutierrez
Jun 26, 2026
1.0
The worst customer service I’ve experienced. My mom and I visited this Sephora location around 11:00 a.m. today hoping to find a new face moisturizer, but it seemed like no employee wanted to help us. After looking around for a while, I finally asked an employee named Vanessa for assistance.
Unfortunately, I found her attitude to be dismissive and unwelcoming. She came across as impatient, and I left feeling like I was an inconvenience rather than a customer asking for help. My mom and I both noticed the lack of friendliness and customer service during our visit.
Shopping at Sephora should be an enjoyable experience, especially when customers are looking for skincare recommendations. Instead, we left feeling disappointed and unwelcome. I hope management takes this feedback seriously because every customer deserves to be treated with kindness, respect, and professionalism.
What are the regular store hours for SEPHORA in Chula Vista?
SEPHORA is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does SEPHORA offer in-store or curbside pickup services?
Yes, SEPHORA offers in-store pickup and curbside online order pick-up options. Availability may vary by location.
Can I get same-day delivery from SEPHORA in Chula Vista?
Yes, SEPHORA offers same-day delivery for customers based on delivery location, with applicable delivery fees.
What brands can I find at SEPHORA Chula Vista?
You can find popular brands such as Fenty Beauty by Rihanna, Drunk Elephant, Sephora Collection, Anastasia Beverly Hills, NARS, Estée Lauder, Tatcha, Chanel, Dior, and many more at SEPHORA Chula Vista.
Is SEPHORA Chula Vista accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance.
What payment methods does SEPHORA accept?
SEPHORA accepts debit cards and mobile NFC payments, and does not require cash only.
Where is SEPHORA located in Chula Vista?
SEPHORA is located at 2015 Birch Rd, Ste 605, Chula Vista, CA 91915, inside Otay Ranch.
What nearby places can I visit when shopping at SEPHORA in Otay Ranch?
Nearby, you can visit the Otay Ranch Farmers' Market for fresh produce and dining, or enjoy a meal at Japanese restaurant Tokyo Grill. The Water Fountain at The Otay Ranch Mall is also close by for relaxing shopping breaks.
Are there beauty salons near SEPHORA Chula Vista?
Yes, there are several nearby beauty salons including CosmoGlam Hair Closet, Charlotte Tilbury, Madison Reed, Exhort Optimum Hair and Style, Brow Art, and Venus Nail Lounge and Spa, which you can visit for hair, nails, and skincare services.
What dining options are close to SEPHORA in Otay Ranch?
Nearby dining options include Hot Dog on a Stick for fast food, Los Chilaquiles for Mexican cuisine, Great American Cookies for bakery treats, Buffalo Wild Wings for sports bar fare, and Wetzel's Pretzels for quick snacks.
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