MAC Cosmetics

Reviews

• JJ

  Jp

  Aug 11, 2026
  1.0
  Got my makeup done here and the lady who did my makeup kept on walking away to help other ppl, noticed I was the only Hispanic woman in there and the only one they was doing that to, not friendly at all. After you get the make up done they tell you that you have to buy $90 worth of product too, don’t know her name but She did mention she was an Aries 🤷‍♀️
• JJ

  Jeni

  Jul 31, 2026
  4.0
  Great service, they just didn't have everything I needed.
• SB

  Scrubs Bobba

  Jul 15, 2026
  1.0
  Worst customer experience I’ve had in a long time. The Mac Pro card refund timeline was never explained properly, and I ended up missing it by a few days because of their lack of communication. I was passed back and forth between customer service and the store with no one willing to actually help. When I spoke to the manager, Rachel, she was completely dismissive and showed no effort or understanding at all. The products didn’t even work for me and actually made my skin worse, which just added to the frustration. There’s clearly no flexibility here and no real concern for customers once they’ve made the sale. It honestly feels like they just care about taking your money and nothing else. I won’t be coming back.
• AP

  Angel Perkins

  May 24, 2026
  1.0
  Not a fan of the service I received. Went in the store on Saturday and asked if I could just have someone do my eyebrows and pay for the service. I was told I just had to purchase ONE thing and the service would be provided which I was fine with. AFTER the simple 5 mins it took the manager to do my eyebrows I was told it was not one item I had to buy but THREE. That it would normally be two but since they were having a sale I had to buy three things "to make up for it." When I tried to at least purchase the eyebrow pencil used, I was told they didn't even have anymore. I ended up spending $68 on products that had nothing to do with the service I was provided and was mislead with the number of products I had to buy for set service. Had I known I had to buy 3 products to get just my eyebrows done, I would've politely declined. But I was in a rush (which they knew and took advantage of) and was completely mislead. AND after looking on the website after, brow service is listed as one of the 15 min COMPLIMENTARY walk-in services. Then I wasn't even allowed to check out without providing my email for some BS excuse that still makes no sense. Guarantee I will be telling everyone to avoid this store.
• MA

  Maria Ana

  May 7, 2026
  1.0
  I would not recommend getting your makeup done here. I waited for more than an hour. There was only one person handling everything. I arrived at 10:00 AM, and by 11:15-ish, I was still waiting. I eventually had to leave because I was going to be late for my photoshoot. It was a very frustrating and disappointing experience.