SEPHORA

Reviews

• SG

  Shell Galang

  4 days ago
  5.0
  I just want to take the time and tell you that this is probably one of the busiest Sephora in the area . They are always packed with customers but somehow you get greeted and asked if you need assistance but the staff are sincere and authentic. They make conversations about life and this is so cool to feel this warmth and human interaction is worth mentioning . On top of this , they manage to stay on top of managing this zoo . The store is always clean, products are strategically stocked in their proper places and staff that says wait let me check the computer if there’s any left and I can look at the cabinet . It’s a young crew of happy people that looks like they really all vibe . Treat them all right .
• LC

  Lakiesha Cole

  May 9, 2026
  1.0
  I’ve never been to a Sephora where I wasn’t greeted or helped. Every staff member walked past me for about 10 mins before I found what I was looking for. I will NEVER SHOP or Return to this location!!
• LL

  Linda Le

  Apr 27, 2026
  3.0
  Sephora in LA seems to be suboptimal. I was trying to see if I could get color matched and the associate told me to wait and she would come back. I’ve been told that before so I felt like if they don’t want to help then I don’t want to be helped. She did finally return but wanted to use her device to color match me which didn’t even recommend the correct shade…. Soooo I could have done that myself. After pointing out to her I think that shade is too dark then she offered a different selection. Just not the best experience as it felt like she hated her job or hated helping me. Then I needed to make some returns and it’s the same gal who helped me and wanted to know the reason for each item I returned. This felt a bit much. Nothing was overly used. Some were new and some items broke me out. The whole experience was uninviting just like another LA Sephora experience. Maybe it’s an LA thing.
• JM

  Jovanie Meza

  Apr 26, 2026
  5.0
  Thank you Maria for top notch service excellent, vibes, professionalism, and providing us with our best experience yet. Cheers birthday neighbor
• YF

  Yamit Florentin

  Apr 2, 2026
  5.0
  I live in sants Monica and visited my car dealership in Burbank. Found this Sephora location in the same shopping center as Ulta- score! This location has everything, including the Rhode skincare by Hailey Bibe (my go-to Sephora location in the Culver City mall does not carry it. The salespeople are great here, especially Govani and Alexis, who checked me out herself instead of letting me stand in the long line! Thank you, Alexis ! Here is my Sephora haul purchased here on F 21, 2026, at the BURBANK EMPIRE CENTER: Nars: afterglow liquid blush (not primed enough, may return it), and the Laguna powder bronzer Makeup Forever: Lip liners in shades of wherever walnut, daring candy, dramatic plum, sassy Rhubarb. Too Faced mascara (better than sex mascara), 2 travel-sized perfumes: The 7 Virtues Buttercream Haze, and the Klian Paris Love, Don't be shy, Patrick Ta Dual-ended blush brush, and lastly the Huas Labs liquid eyeliner.

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