SEPHORA

Reviews

• KC

  Kitty Cat

  May 7, 2026
  1.0
  i really dislike this location. its dirty, messy, always out of products to try on, all the associates are so rude and so unwelcoming like everyone is bothering them. avoid this location if possible
• HY

  Heba Yasmeen

  Apr 29, 2026
  1.0
  I unfortunately had a bad experience here. I went in asking for help on a shade match for concealer (I was switching from one brand to another) and the lady helping me recommended another brand saying it would help with my "hormonal issues", referring to my skin/scars I have. Mind you, I never mentioned anything about my scars myself, was simply asking for help on matching shades from two different companies. I found this to be extremely unprofessional and rude. It wouldve been one thing if I was unsure of what I wanted, but if Im already telling you what brand I want to try, why try to interject and make an unwarranted comment about my skin that I do not see as a problem/ did not mention having an issue with? Such a shame, will not be returning
• DD

  Daisha J. (DAISHA)

  Apr 17, 2026
  5.0
  I recently visited the Sephora store at the Brea Mall in California, and I wanted to recognize two employees who made my experience exceptional. Adam provided outstanding customer service—truly A+. He was incredibly patient, attentive, and knowledgeable, especially considering that many products were limited. He still took the time to walk me through several beauty and makeup options and made sure I found what I needed & more . Naomi was equally wonderful. She was kind, approachable, and very knowledgeable about fragrances. She showed me a wide variety of perfumes, explained them in detail, and gave thoughtful recommendations that I really appreciated. Both Adam and Naomi went above and beyond to make my visit enjoyable. Their professionalism and friendliness made a lasting impression, and I’m very grateful for their help.
• JL

  Jocelyn Lee

  Apr 11, 2026
  2.0
  The first nice lady that assisted me with my inquires was very helpful and patient. However the lady at the cash register was rude, didn’t smile, and made me feel so uncomfortable. From the numerous times I’ve been to Sephora in Brea Mall, I have never left so disturbed, shocked, and disappointed.
• HR

  Hailey Rodriguez

  Apr 3, 2026
  5.0
  Andrea is such an insightful, intelligent and kind associate. I have been struggling with my skin and finding makeup products that work for ages. When I spoke to Andrea about my skin type and what I was looking for, it was easy to tell she was attentively listening and thinking of the best possible solutions for me, which she did provide! She truly knows what she's talking about and I am so grateful to have gotten her help when deciding what products to purchase. I am going to come back to this Sephora just for her expertise when I need products in the future! I truly hope Sephora appreciates her as much as I do, she's wonderful!

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