JM
Janet Mizrahi
2 days ago
I’m very disappointed
I paid almost 800$
They didn’t let us par valet cause my car is to tall so I had to pay additional 50 for parking and walk to the hotel
Then the pool was freezing and dirty
The drinks we ordered were nasty so we didn’t dare to order food
The spa looked good
My massage was amazing but my husbands facial was unprofessional
The steam room is basic
The shower had mold on the door
Toilet was dirty
I feel heartbroken that I had taken my husband in his birthday to such an awful experience
The west lake location is far more better
Rip off
NF
Natasha Fatheree
Aug 23, 2026
Our spa stay at the Beverly Wilshire was absolutely fabulous—luxurious, effortless, and exactly the kind of glamorous girls’ getaway we were hoping for. From the moment we arrived, the service was impeccable, and the entire experience felt polished without ever feeling stuffy. Huge kudos to Remus, who made booking and coordinating our late arrival with our slightly crazy girl group completely seamless—he was patient, accommodating, and an absolute pro. Anthony at the pool was equally fantastic, making sure we had the perfect amount of shade, keeping the incredible drinks flowing, and checking in just enough to make us feel completely spoiled. And then there was Donna, who was an absolute doll and went above and beyond to securely store everything we couldn’t squeeze into the lockers. Her thoughtful help made getting to our flights on time completely stress-free, with easy access to our belongings when we needed them. The spa itself was gorgeous, serene, and the perfect escape from the bustle of Beverly Hills. Every detail—from the service to the poolside pampering—felt elevated and just like we were in Pretty Woman!
I had one of the best, if not THE best massages here. My therapist, Nuch, was a 10/10. I would recommend her for anyone I tell about this spa. I had an amazing experience. The ambiance, the location, the staff was exceptional. I’ve found my new favorite spa here in Los Angeles.
JJ
Jaanika Julique
Jul 19, 2026
Enjoyed the experience and service. Thank you
ES
Elena Schneider
Jul 17, 2026
Fantastic experience! Fun pool area, Beautiful spa facility , friendly stuff , best accommodations.