SEPHORA

4.3
148 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). We can't wait to see you!

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable

Location

SEPHORA
12036 VENTURA BLVD, STUDIO CITY, CA
91604, United States

Hours

Reviews

4.3
148 reviews
5 stars
102
4 stars
18
3 stars
8
2 stars
5
1 star
15
  • AE
    Anna Eggleston
    Oct 12, 2025
    5.0
    This Sephora is amazing! The staff is friendly and welcoming! Meagan was super nice and understanding, they even did a shade match for me! ^^
  • KP
    Kaylee Patino
    Oct 7, 2025
    1.0
    Why is the staff so rude 🥲🥲
  • MM
    Maria
    Aug 12, 2025
    1.0
    Long line one person in register
  • BB
    Btl Bt
    Jul 24, 2025
    4.0
    One of service old lady nice helping lot thanks
  • MK
    Marina Kovalchuk
    Jul 15, 2025
    1.0
    Just yesterday, I visited the Sephora in Glendale and was genuinely impressed — the service was attentive, the staff were polite, and the shelves were fully stocked with testers and products. It was exactly the kind of experience you’d expect from a premium beauty retailer. Today, I came to this location, and the difference couldn’t be more drastic — and frankly, unacceptable. More than half the testers are missing, especially in the fragrance section. The shelves look neglected, and worst of all, the staff are rude, uninterested, and act like you’re a burden for asking for help. I came here with a clear purpose — to quickly buy products I need for work. Instead, I was told I had to wait 10–15 minutes just to try something because employees are only allowed to bring out two items at a time from the stockroom. That’s absurd. I explained that I didn’t have time to stand around, but they showed no urgency or care. Same issue with the perfumes — no testers, no help, and no accountability. As a regular Sephora customer who spends money here consistently, I expect better. I’m not asking for special treatment — just basic service, stocked shelves, and professional behavior. This store falls far below that standard. Something needs to change.

Frequently Asked Questions About SEPHORA

What are the regular store hours for Sephora in Studio City?

Sephora in Studio City is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does Sephora offer in-store pickup and same-day delivery services?

Yes, Sephora offers in-store pickup and same-day delivery services at this location.