Provo GMC

Reviews

• JB

  Jennifer Bonder

  2 days ago
  5.0
  I had an outstanding experience purchasing my vehicle from this dealership! From start to finish, the entire process was smooth, transparent, and stress-free. A huge shoutout to Zach, Kasey, and Chris! Everyone worked together to make sure I had everything I needed, kept me informed throughout the process, and made me feel confident in my purchase. There were no surprises or last-minute changes, and they were able to get me great financing. Even signing the paperwork was a breeze. Everything was prepared ahead of time and completely electronic — no stacks of paperwork, no unnecessary waiting, and no hassle. It was easily one of the smoothest vehicle-buying experiences I've had. They even filled up the gas tank before I left, which was such a nice touch and definitely not something you always see when purchasing a used vehicle! Most importantly, I absolutely LOVE my vehicle! I couldn't be happier with my purchase or the experience I had with this team. If I'm ever in the market for another vehicle in the future, I will absolutely reach out to Zach, Kasey, and Chris again. I would highly recommend this dealership to anyone looking for a team that is honest, transparent, helpful, and truly makes the car-buying process easy. Thank you again for such a great experience!
• MH

  Melissa Hunt

  2 days ago
  5.0
  Provo GMC was great! Thank you John for making my son’s truck purchase so easy and for all you did for us. The almost 6 hour drive was well worth it. This is an outstanding dealership and so happy his truck search led him here.
• RR

  R

  6 days ago
  2.0
  The situation with my vehicle, and the way the service department delet with the situation, has left me very frustrated and not happy with the service managers, not the job that was done the representatives them selves. very disappointed.
• MP

  Max Paulson

  Sep 17, 2026
  1.0
  Everything went well, except for one item. When I initially took the vehicle into the shop and let the shop manager read the recall letter. He then gave me an appointment for a week later to do the job. As part of the recall letter, I was advised to get the vehicle in prior to my appointment so that if any parts needed to be ordered, they would be available when I the took the vehicle in a week later. As requested, I took my vehicle in for repairs at 9 AM on Friday, the 11th of September. About 2:30 PM I received a call telling me that the necessary parts would not be available until later that day. Because the day was almost over, I was told that I would not be able to pick up my vehicle until Monday, September 14th. Had the shop manager ordered the necessary parts earlier, as the recall letter suggested, I would have had my vehicle back 3.days sooner. Other than that, everything went well,. I have been a customer there for many years, and will remain a customer, hopefully for many more years, so this incident did not affect my feelings for your dealership. I only reported it because of your request regarding my experience.
• PD

  Patrick Dauphinee

  Sep 14, 2026
  4.0
  I made an appointment, they took the car when I arrived. As it was a bit of a drive I chose to wait for the service to be completed. Their waiting room while adequate was small and lacked amenities I experienced at other dealerships. The chairs, both of them were very comfortable. The service was completed within the the the service writer indicated. To my suprise, and unlike the other high-end dealerships I've experienced they did not run the car through a quick wash. All in I was satisfied with the experence.