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John Kennedy Collision Center of Willow Grove

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About

Auto Body Shop
The John Kennedy Collision Centers have consistently scored high with all major insurance companies’ scorecards. We are constantly monitored by the insurance companies to make sure their customers are being professionally served. Our customer-driven repair process that is built around consistent communication to customers is what drives our impressive scoring results. Our locations have produced Customer Satisfaction Index Ratings that range above 98.5 out of 100. Our repair process has been built around the goal of getting you back on the road with as little downtime as possible. We work with all major insurance companies and provide shuttle service and rental vehicles to ensure you’re not slowed down. We stand by our quality standards an

Location

John Kennedy Collision Center of Willow Grove
1130 N York Rd, Willow Grove, PA
19090, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.