Badell’s Collision is a local, family-owned business with two, state of the art collision repair centers serving vehicle owners in both Delaware and Chester Counties. Opening our first location in Aston, Pennsylvania in 2003, owner Brandon Badel set out to create a company that provides vehicle owners what they truly want in an auto body repair center; quality workmanship, honesty, convenience and an exceptional experience that they can count on every time they visit.
This “Customer First” approach combined with Brandon’s willingness to go the extra mile has spread throughout the company, helping us grow a loyal base of customers and earn one of the highest customer satisfaction scores in the area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.