Valvoline Instant Oil Change

Reviews

• OS

  Oleh Shevchyk

  Aug 24, 2026
  1.0
  I came in for an oil change but was told the required oil was unavailable. Please keep necessary products in stock or inform customers in advance.
• TL

  Tanessa Laird

  Aug 18, 2026
  5.0
  At first, I thought I might have my first bad experience here- which would have been a first since I've never had a bad experience at this location. It was around 4:20 pm when I pulled up, and there were already two cars in the garage and two more waiting ahead of me. I was hoping to get an oil change and tire rotation, but a gentleman came out to let me know it would be about 45min wait and that the tire rotation likely wouldn't happen. I was completely okay with waiting and understood that they were dealing with a time crunch. However; surprisingly, I only waited about 15-20min before it was my turn to pull into the garage. I was immediately relieved when I saw Cody directing me in because I knew that meant he would also be servicing my car. Cody is one of those people who never seems to have a bad day at work or at the very least, he never lets it show. He's always welcoming, respectful, smiling and full of energy. There aren't many people who genuinely seem to love their job but Cody seems like one of those people. His attitude and customer service skills are consistently outstanding. He seems to be incredibly honest and thorough with his work. Cody takes the time to explain which filters should be changed immediately, which ones can wait, and which ones should be monitored, without ever making me feel pressured to purchase additional products or services. I came in only a few hundred miles over my 3k mile interval, but he noticed that I only had about one quart of oil left and recommended that I check it more regularly. I really appreciate his honesty and attention to detail. Cody also mentioned that he loves my car, which was another nice thing to hear - knowing that he appreciates my car makes me feel confident that he'll treat it with the same care and respect that he would give his own. Overall, I'm extremely pleased with my most recent service, just as I have been with all of my previous visits - especially when Cody is my technician. Due to the time crunch and the pressure to get us all in and out, I was expecting poor customer/car maintenance service, but I feel that is impossible when Cody is the tech. I would also like to mention that although Dwayne wasn't the one servicing my car this time, he has always been thorough, kind, respectful, honest and trustworthy whenever he is my tech. I truly appreciate the consistency, honesty, and customer service here. Even when they're busy, they still manage to make me feel like my car and my business matter. I also really appreciate that there doesn’t seem to be a high turnover at this location. Cody and Dwayne have been here for as long as I can remember, and that consistency is one of many reasons I continue to come back for service. It’s nice knowing that I’ll see familiar faces and can trust the people working on my car. The only times I don’t use Valvoline when I need an oil change are when my car needs to be serviced by the dealership or when I need to have it inspected. Otherwise, Valvoline is always my first choice, and the experience I’ve consistently had with Cody, Dwayne, and the rest of the team is a big reason why. Thank you for all that you guys do! I hope these gentleman are regularly shown appreciation from management!
• JM

  John Murphy

  Aug 7, 2026
  5.0
  Cody took care of my Rav4 with a smile. Valvoline is fortunate to have such a dedicated employee!! Thanks again Cody!!
• CM

  Christina Mullen

  Aug 4, 2026
  5.0
  The mechanics are ALWAYS so nice! I awas able to get my oil changed quickly and they let us know that our car had a recall!
• AL

  Alicia Leach

  Jul 27, 2026
  5.0
  My mechanics were fast, communicated well, and thoughtful. They let me know lots of details about the process and status of my car. The coupon in my email would not load so they helped me find it. It’s really nice to see how much they seem to enjoy their jobs. Thank you!!

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