Wensel Service Centers offers our award-winning service backed by our "Customer Satisfaction in All We Do" pledge. The Wensel team has been providing high-quality fleet & truck towing, recovery, and road service since 2005. We specialize in complete fleet and truck services, computerized alignments, and preventive fleet maintenance, and offer 24-hour towing. We know that our customers require exceptional service 24 hours per day seven days per week in all types of weather and at any location. Our onsite and roadside service truck technicians can provide either planned or emergency service wherever that service is needed. Our multiple locations provide a broad scope of coverage in Allentown, Reading, Spring City, and Lancaster - providing...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.