This profile is uncertified and using publicly sourced data
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Business Details
About
Auto Repair ShopBrake ShopOil Change Service Station
At H & B NAPA AUTOCARE, we provide full maintenance and repair services for all vehicles. Our team has proudly serviced the Reading area for a number of years. We are proud to offer you "Peace of Mind" Warranty for service and repairs for 12 months or 12,000 miles. There is no greater peace of mind than knowing you have one less worry by having your vehicle serviced by professionals. To provide you with the best service we can, you can visit the MyCar section of our website to see when your next service is due as well as your service history with us.
To make booking service more convenient, you can make an online appointment request. We look forward to serving you!
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.