We Rent Cars &Trucks

Reviews

• BL

  Brett L

  Jun 10, 2026
  1.0
  This place is just as bad if not worse than the big brands they claim to be rivaling. They want credit checks and more to rent. Very impersonal. You should put all of that on your site page, you try to make it sound like your the person who is going to help people who can't use the name brands and you end up being even more restricted. Whatever someone else did they aren't the next person.
• JM

  Jenny Mendak

  Apr 27, 2026
  5.0
  I’ve been going here since the mid early 2000’s and never had any of my cars serviced anywhere else. Everyone here is so welcoming and nice and honest. I moved away and drive 30mins to and from for them because I know they will take care of me and my car.
• ZT

  Zyoniha Turner

  Mar 13, 2026
  4.0
  They don't have a lot of cars very few which sucks but you can't beat the price of their rentals would go here over any enterprise or hertz any day
• LR

  Lynette Rogers

  Dec 7, 2020
  5.0
  Best rental car place! Price is the best in Pittsburgh! I will never go to enterprise or any other car rental place again if I can help it!
• JR

  Jennifer O' Really

  Oct 18, 2017
  3.0
  UPDATE: One Bad Apple doesn't completely spoil the barrel, however, it almost does. I have rented from We Rent Cars and Trucks on multiple occasions because they have well-maintained vehicles at highly competitive prices. On multiple occasions I have encountered a man who works there who simply doesn't understand customer service and basic professional conduct. He has been extremely unfriendly and very unhelpful to me, and I have observed other customers experiencing similar interactions with him. When I was there the last time, I explained to him that I would like to change the card on which the charges were placed and he responded in a very negative and angry way. He said to me at 7:53 a.m., "Well you're going to have to wait until 8am when Lisa gets here." I replied to him by saying that there was no need for rudeness and poor treatment of a customer who simply wants to pay a different way, and that waiting 7 minutes would be no problem at all. My comment was met with anger and a great deal of eye-rolling. This business may rent cars and trucks but they must also provide customer service in the process of doing so. Except for Lisa, who is very friendly unprofessional, most the other employees with whom I have interacted here have been less than accommodating and conduct themselves seemingly without any manners, most of all the Male employee references earlier. I wish I could understand what goes through the mind of a rude employee in 2020 when anyone can post reviews about their experiences, thus mirroring the truth and asserting accountability into the equation. I will figure out the name of this employee and post an update soon. Ironically, one of the male employees helped me retrieve my box cutter which I had dropped in a crevice of the cargo van I had rented. He tried with several tools, but in the end the 12" vice grip pliers I provided did the trick. Strange how one or two of employees will go the extra mile for you here, and the rest of them seem to be total grouches, one much more so than the rest. FROM 2 YEARS AGO: My experience involved an interaction on the phone. The rep said that no amount of money was sufficient for renting a car without a credit card. Debit cards are not accepted regardless of how much balance you have in your account. The rep even refused to consider a cash payment in excess of the total value of the car for a 48 hour rental. He wouldn't rent a $7K vehicle for $10K in cash or debit card hold. This defies logic. There is no reason to refuse an offer like this unless you just don't understand basic business. Additionally, the rep was far from courteous on the phone.