Monro Auto Service and Tire Centers

Reviews

• ML

  Michael Lint

  3 days ago
  5.0
  Awesome staff
• MW

  Mike Wade

  Jul 23, 2026
  1.0
  Do not go here I went there to get my left wheel bearing fixed they broke my axle in the process then broke my Speed sensor Then when my warning light was popping up The manager Jordan told me I need a new computer so I had to tow my car to Ford to find out it was all because they broke my speed sensor.. I told him that they did something to the speed sensor or put the wheel bearing on wrong He proceeded to tell me he had a ford person come in to look at my car Which was a lie as you can see save your money and take it somewhere else…. When ford got back to me Diagnosis: the tech racked the vehicle and performed a self test and found code c0031:29 left front wheel speed sensor, the tech lifted the vehicle and inspected the left front wheel bearing and found the left front axle is coming out of the transfer case and is not seated properly the bearing appease to have too much grease and may be causing a communication concern with the wheel speed sensor but the tech also found the previous person that repaired this vehicle had put a self-tapping screw in to hold the wheel speed sensor in causing damage to sensor. The tech is recommending to replace the left front wheel speed sensor and replacing the left front transmission seal Diagnosis: $187.50 Left front wheel speed sensor and transmission seal $843.74
• DS

  David Schendt

  Jul 13, 2026
  1.0
  Booked an appointment describing exactly what work I wanted done. Showed up and they said they couldn't do it without even looking at the car.
• DA

  Darren Augustine

  Jul 2, 2026
  5.0
  Made an appointment to get my 2018 Jeep Compass for an inspection early in the morning when the store opened. Waited all day and never heard anything. By 530pm, I made many phone calls to the store when someone finally answered the phone. I asked if my car was finished and the manager Jordan informed me that they never looked at it yet and will not be able to get it done. Why schedule an appointment when they will not look at your car. I kept on telling him that that's why i made an appointment. He he just shrugged me off. To no avail with the situation I asked for corporates phone number to see if they are able to help with my problem. I desperately needed my car for the next day. After waiting for a while I was told nothing was going to get done from the corporate advisor. So I was literally screwed, but wait, i was promised a $30 service voucher for my troubles. Lol With no way to get my car that day, i had to leave it and call off of work the next day because of the inconvenience that the company gave me. Onto the next day, I received a call from the wonderful service manager Jordan who personally inspected my car and miraculously found $3200 in repairs for it to pass inspection. Was it because the car actually needed it or was it a response for me calling corporate on the location? Well, I took the car somewhere else and passed the inspection with no issues. So, who is trying to overcharge the customer with unnecessary repairs. I have brought all cars to this location for years and the service has gotten worse year by year. And I am officially never bringing my car back to this company. I have even spoke with a manager before from a different location and told me that their District Manager forces the stores to upcharge the customers with unwanted services to make there numbers for the week. Bad business all the way around. I hope the message gets to customers and avoid this company all together. Money is tight for everyone and we don't need these practices for are hard working money.
• BB

  b

  Jun 22, 2026
  1.0
  if you're a young girl or female in general don't even waste your time. just to preface, every other time i've come in with a man i've never had any issues. this might be a long one so i apologize, but i'll try to keep it quick. i had an appointment thursday afternoon, i go in, they tell me "oh sorry we only have one inspector here you need to come back tomorrow morning theres only one car infront of you." annoying but whatever, i dropped it off the next day at 11 am and asked if they'd be done by 4pm as i had to work that evening. they told me there were 2-3 cars infront of me but they'll "try their best." but just yesterday there was only one? fast forward to 2:30 pm that day, i get a call, long story short i "needed" 2 new front tires and a new wheel bearing. i along with my parents knew this was a lie as we JUST replaced my tires. monro had set an estimate of $1,844. as you can imagine, i, being an 18 year old hearing that was just in a state of shock and i dont even know what to do right now. my parents decided to go down to the shop and talk to the workers. well, come to find out, they LIED over the phone claiming i "needed" these things done when 1) my stepdad was in the back, looking at my car, touching where they said "made a noise," what do yall think he heard? i'll tell you, nothing! also the mechanic ADMITTED TO LYING about my wheel bearing. like i'm sorry but if you're gonna lie at least be confident and maybe make it look believable 😭. when your showing me brand new tires and saying "well uh yeah they're worn down to the secondary rubber" what on earth makes you think im gonna agree? also i'd like to add my stepdad was a mechanic for over 10 years and had his inspection license, so it's safe to say he knew what to look for and ask about. but do yall see? a man comes in who knows about cars and all of a sudden i don't actually need this work done on my car. weird. we took my car to a different, smaller, location and after we explained what monro had said, they looked at my tires and laughed in our faces. they said and i kid you not "i hope your joking. they tried to fail you for these?" after a longer look they told me the only thing i needed was rear brakes and rotors, which we new. funny enough they're price was less than half of monros 🤣 they also told us a little fun fact i'll share with you all: if someone you know or you yourself had something like this happen, contact state police! what these shops are doing to not just women, but younger kids, older people, is not okay and it's just gonna continue if no one says anything all in all, please take your business somewhere else, and to all the girls and women out there, save yourselves from whatever is happening here and most importantly, save your money!!!

Frequently Asked Questions About Monro Auto Service and Tire Centers