AutoZone Auto Parts

Reviews

• JT

  Jasmine Talley

  Aug 9, 2026
  1.0
  I went there and the worker was not pleasant I needed my car checked because of my engine light and he passed me the device and told me to check it myself which I found rude because that is part of his job, so I had to go and do it myself! He was rude to the customer in front of me when all she ask was for help to put oil in her car I will never return back to this location until they get better workers so rude and I’m very disappointed!!! I wouldn’t go there if I were you!
• CH

  Chris Hart

  Jun 23, 2026
  1.0
  Not enough staff to help customers so you are just standing there.
• BK

  Brittany Khan

  May 28, 2026
  1.0
  These employees knew nothing about vehicles or the parts they were selling. Asked if a universal fitting came greased, they said no, and we bought a grease gun and grease not needing to.
• SL

  Sereeta Lee

  May 24, 2026
  5.0
  I stopped at the store on Ardmore Blvd/Yost today and had a mixed experience. One employee was on his cellphone while helping a customer, which already didn’t seem very professional. I then approached another young man named Chase B, who was extremely helpful and honestly the only reason I’m giving 5 stars. I was having issues with my oil leaking, and he helped me pick out the correct oil, gave me a code, and even provided me with a funnel. He was patient, respectful, and very customer-oriented. While Chase was checking me out, another employee loudly yelled, “Bro, don’t help her, we don’t do fluids.” I understand there may be store policies about that, but the way it was said came across as unprofessional and embarrassing. I later found out that this employee was actually a manager. He later said it wasn’t anything personal, and I don’t believe it was, but professionalism and customer service still matter. Chase handled the situation far better and showed the kind of customer service that managers should be setting the example for
• OM

  Omrie Murphy

  May 21, 2026
  1.0
  Every time I go to this store nobody can assist me. I went today to get a battery replaced and the guy said “no I’m not doing that right now without someone else’s help”. If your store is known for and promotes battery installation how do you hire employees who don’t know how to do the job by themselves. Especially something as simple as a battery installation. The time before that I took my car there to get diagnosed and the man handed me the tool and sent me outside to find the person who works on cars. I find him outside smoking a cigarette that he continued to smoke as he looked at my car. He told me there was nothing wrong with it other than the thermostat reading. I took it right to O’Reilly right after because I knew that couldn’t be right and they confirmed that it was a bad alternator. The customer service has always been bad and the workers give off rude energy like they don’t want to work. It seems as though this store hires unqualified workers who barely know what they’re doing. The ignorance overall is ridiculous.

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