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Caitlin Burton
2 days ago
2nd time here & staff has been so wonderful each time and so helpful! Angie especially was so great to me when my mat got stuck.
I walked away since I was feeling a little dizzy and went to my car. She walked back with my mat, was so kind and checked in with me - got me water and made sure i was ok. Happy to have this part of the neighborhood
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Tony santillo
2 days ago
Was there yesterday about 1:00 when I was drying my car I saw a piece of my weather stripping was missing so I went inside the office to tell them if they find a piece of weather stripping here's my phone number give me a call the guy that was in there had an attitude and the girl that was in there with this man had one also, I guess it really doesn't matter because it didn't do a good job washing drying my car anyway
This car wash has everything you ever need to keep your vehicle shining outside and inside!!, the facility is clean and there are always enough complimentary supplies to pay attention to the smallest detail, even an air wand for those pesky hard to reach crevices, Greg is a definite asset to this establishment, he cares about customer satisfaction and does what he can to make sure you have no choice but be a repeat patron, I'm new to the area and I was missing the last car wash I frequented after visiting some of the others in the area, thankfully I found Tommy's 😀.
I got a membership when they first opened and have been going here for the past 2 months… unfortunately the other day was definitely my last time. From the first time I went through the wash, I noticed small scratches all over my car that were not there before.. I’ve only had my car for less than a year and it’s a 2025. I continued to give the wash chances (dumb idea) and ended up with new scratches and swirl marks every time I came out. I went to use the vacuums ONLY last week and spoke with a super friendly employee who took my name, number and concern and passed it onto the manager who at this point still hasn’t reached out so I will most definitely be cancelling. If you’re particular about your cars paint, I do NOT recommend going through this wash. I’m one of the people who hand washes my car, but heard good things from a friend when they first opened, decided to give it a try and truly regret that decision. The first time I went through, I expressed those concerns about swirl marks and scratches to an employee that assured me they clean the brushes hourly and that wouldn’t happen at this wash.. but it did. Then to not hear anything from the manager to even address the concerns is alarming to me.
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Melissa Clifford
May 5, 2026
Tommy's Express is a kind, friendly, and helpful car wash. I took my car through the bay and had some really stubborn stains from a nearby tree. Greg was very kind to let me go through again and also came out afterwards to double check on how everything looked. Greg also provided some tips and tricks on how to maintain a nice shein on your car. They also keep the vacuuming area very clean and are constantly restocking the carts with new towels and emptying the trash. I highly recommend using Tommy's Express Car Wash!