To Our Loyal Customers
Just like you, we are closely monitoring new developments regarding COVID-19 (coronavirus). The health and safety of our customers and employees is of the utmost importance.
With heightened safeguards of personal and environmental hygiene in place, across all locations, Pacifico Service Facilities currently remain open and maintain normal business hours to support the repair of vehicles during this critical time. It is our view, consistent with local and government orders issued in PA regarding business restrictions, that automotive repair is an essential business, and critical to ensuring ongoing transportation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.