Enterprise Rent-A-Car

Reviews

• SM

  Sharonel -Shay Monroe

  3 days ago
  5.0
  I choose a jeep initially and normally can get in bd out no issue, this time my legs were bothering me. They helped me immediately return jump into another suv and be on my way in no time. No hassles and communication was very polite and helpful.
• BB

  Bergen Brown

  Oct 7, 2026
  4.0
  I’ve been in a rental from this location on 3 separate occasions over the past 2 1/2 months. Almost 50 days total renting since August. The collision center working on my brand-new truck is a nightmare. But there’s a rockstar manager in there who will eventually run a region or a National fleet. Every phone was ringing non-stop, it was maybe 4-5 separate parties waiting; she was alone. Not once did I see frustration, irritation, or anything besides exceptional character. She spoke to everyone with kindness and professionalism. She was present during each interaction with customers; showing empathy and genuine concern. I’m greatly appreciative of the customer service she provided me.
• LM

  linda marder

  Sep 22, 2026
  5.0
  We recently rented a car for one week in connection with an insurance claim. Despite having problems with an uncooperative insurance agent, we had excellent service from Enterprise located in Philadelphia at Front and Spring Garden. They accommodated us by twice taking us to a collision center. In particular we would like to recognize Caroline who was very supportive and helpful throughout this process.
• MS

  Micki Spoon

  Sep 6, 2026
  5.0
  I have always used Enterprise and have never been disappointed.
• CC

  Charita Coleman

  Sep 2, 2026
  5.0
  This is the only Enterprise location that I choose to conduct business with. I just found out that the manager Destinee is being transferred to another location. She is the main reason that I continue to be a return customer at this location. She is always kind, considerate, and most of all courteous. Her leadership definitely shows through her staff. It doesn't matter who assists you, they all give exemplary service. I appreciate them knowing who I am as soon as I walk in the door! She has an awesome team! I hope that Destinee is able to return to the Springgarden location after she fulfills whatever task she is designated to do at her new location. I will definitely miss her.

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