Alamo Rent A Car

Reviews

• FM

  Frances Matias

  2 days ago
  5.0
  ⭐⭐⭐⭐⭐ I had an excellent experience with Alamo! The entire rental process was super easy from start to finish. I was able to enter my information in advance, so there was no need to wait in line. I went straight to pick up the vehicle, which made everything quick and convenient. The Chrysler Pacifica was clean, very comfortable, and in great condition. Returning the vehicle was just as fast and hassle-free. I highly recommend Alamo 100% for their excellent service, convenience, and smooth rental experience. I would definitely rent from them again!
• DJ

  Daniel Jason

  2 days ago
  5.0
  Just traveled to Philadelphia. My experience renting a nice very comfortable and luxurious new BMW from Alamo Car Rental was awesome. I spent about 5 minutes at the desk and was given my contract paperwork to go outside and select the car I wanted. Wow1, that was awesome and I got to enjoy the ride for the weekend. As a luxury car owner, I appreciated that. The return was easy and took about 30 seconds. The Staff all around were courteous and very nice. Didn't know you can have this type of luxury feeling through Alamo, but now I know. 5 stars all the way for this experience. I will join their club or whatever membership they have available. Dan Jason
• AM

  Anna Mona

  2 days ago
  5.0
  I have rented from this particular Alamo twice in the past two months when visiting New Jersey. Their staff is AMAZING. Shout out to James and Sean - the shuttle drivers! They were not only helpful, but were happy and kind and made what was a grueling flight, a little less stressful. The guys they have to check in your cars at the end are also efficient and friendly, and their check in staff is equally as fabulous. I will go out of my way to rent here - they have set the bar pretty high for me now! I will expect every other Alamo to be as superior as this one!
• TR

  Tasha Rachel

  3 days ago
  4.0
  Rented a car for 10 days. Check in process was quick the person helping me was nice. I like that Alamo is open 24 hours, allowing early morning drop offs for early flights. The check out process is easy as well. The issue I had with the car is that the windshield wipers needed to be replaced, it was making it dangerous when it rained due to the ineffective wipers, luckily it did not rain very much. Also the car maintenance reminder went off the second day I had the car. I believe that should all be checked prior to renting out the car.
• EF

  Elizabeth Fuss

  Oct 7, 2026
  3.0
  The Alamo airport service was great. A friendly, kind driver helped transport us to the car lot. At the car lot, the agent was unfriendly, curt, and offered no help, even though the car level I rented was unavailable. When I asked for Josh, a gentleman who helped me over 6-12 months ago when a similar problem occurred, the agent simply said, "Oh, he was promoted and doesn't work here at the lot, so he can't help you, but you can try to call him." Then he walked away. I understand hiring good employees is a challenge, but some employees do the company a disservice by staying employed. He was so rude and unhelpful. I have to travel to Philly frequently for work, and in fact, later this month, I am renting from another car rental company.

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