Another customer has the same issue I experienced - poor service. My guess is they're understaffed. It is difficult to get someone on the phone, and voicemails do not get returned. When I finally got someone on the phone he was seemingly annoyed that I called...telling me that he had no information to share (but shared information which I pointed out). It might make sense to have person who simply answers the phone to direct calls to do more and reach out to people with status when service is busy. Strikes me as a management issue, but this is the last visit I'll make for service there.
This is a first Volvo we have purchased. Our initial appointment at Wynn Volvo was solely for a test drive, and we left with Volvo high on our list. A week later, we decided on a Volvo due to the luxurious feel at a relatively affordable price. The Wynn Volvo experience only supported our decision after visiting several other non-Volvo dealerships and receiving classic large dealership experiences with pressure to buy.
Our sales rep Steve Oliver was helpful throughout the process. He answered all of our questions including the pros/cons of Volvo (versus other makes) and the different Volvo trims/options. He was instrumental in procuring a specific color and interior combination from another dealership.
We will certainly consider Wynn Volvo in any future car purchases.
Had a wonderful experience working with Steve and Ben. I was recommended to Steve by a friend, and I would make the same suggestion to anyone else. He was flexible, understanding, knowledgeable and transparent.
PF
Pamela Fischer
6 days ago
We have been coming to Wynn Volvo for years. We just leased a 2026 EX30. It is our 4th car with Wynn.We have had Anthony as our salesman. He is AMAZING! There is no pressure whatsoever. He answers all of our questions and gives us all the information that we need to make an educated decision.
This was the smallest car that we have leased from Wynn. The only thing holding us back was if our two large dogs would fit in the back.
My husband wanted to ask if we could bring them to the dealership to see if they would fit. I told him there was no way that they would let us do that. He decided to call Anthony anyway and ask him. To my surprise, he said it was no problem at all.We brought them over. They were invited to come inside the dealership as well as we were doing some negotiations with Gino, as Anthony was out that day. Gino is the great too. You can’t go wrong with either one. I was very surprised that we could bring them, it really helped us finalize our decision to get the car. If you’re in the market for a Volvo, which is the most comfortable car I’ve ever sat in. Go to Wynn Volvo in Norristown. Ask for Anthony or Gino.
PD
Patty DiLucia
Aug 24, 2026
I am vey pleased with my purchasing experience. Steve Oliver was knowledgeable, professional and attentive throughout the process. In addition, the supporting team members were helpful, responsive, and ensured everything progressed smoothly from start to finish. Overall, it was a seamless and positive experience and I greatly appreciated Steve’s guidance.