PA Industrial Equipment, Inc., established in 1977 by Roy Bramm Jr., began exclusively as a repair business in Pottstown, Pa. After years of selling only used equipment, we became a Komatsu Forklift dealer and relocated to a much larger facility in Boyertown, Pa. To better serve our customer base, we opened an additional location in New Holland, Pa. in 2007. PA Industrial Equipment, Inc. is now capable of providing equipment sales, service and rentals to all of Southeastern Pennsylvania including Berks, Montgomery, Chester, Bucks, Philadelphia, Lancaster, Lebanon, Lehigh, Northampton, Schuylkill and Monroe counties. Mr. Bramm, along with the next generation of his family, continues to oversee the daily operations and to guarantee quality.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.