Enterprise Rent-A-Car

Reviews

• CG

  Corey Gaskin

  Jun 17, 2026
  1.0
  Booked online 3-4 hours beforehand, got a call 30 minutes before my reservation while I’m on my way and was told they don’t have the car. Only solution they offered was call a different enterprise 😐
• DG

  Dr. Carole Gutterman

  May 31, 2026
  5.0
  Always rent from them Wonderful employees Sherrod, Josh, Marcus everyone there
• TM

  Theresa Mcateer

  May 29, 2026
  5.0
  Good folks, fine service and easy to get to.
• DA

  Daniel A

  May 18, 2026
  1.0
  Intentional deception, hidden fees, and blatant lies about E-ZPass! AVOID THIS SPECIFIC LOCATION! ​«I want to warn everyone who rents from this Enterprise location: the staff here will intentionally mislead you just to rip you off with hidden fees. ​Right after leaving the lot—literally 5 minutes away—I called the office and asked the employee directly: "Should I put my own E-ZPass in the car, or do you have one already?" He responded clearly and confidently: "Don't worry about a thing, there is an E-ZPass already inside, you’ll just pay at the end." ​This employee knew perfectly well that by using their built-in transponder, the customer gets charged the maximum toll rate (without any of the standard E-ZPass discounts). On top of that, he completely hid the fact that Enterprise charges a massive administrative fee ($3.95–$4.95 per day, up to around $34 total) just for turning their device on! He deliberately kept quiet about this, even though I had my personal E-ZPass right in my hand and could have easily installed it. ​As a result, I drove through numerous tolls and overpaid about $150, which I could have completely avoided. When I called him back later to clear this up, he suddenly "forgot" our entire conversation, started playing dumb, and claimed he didn't even know that their system charges full toll rates without discounts. ​Do yourself a huge favor: DO NOT RENT A CAR FROM THIS SPECIFIC LOCATION! Go to any other rental company, or choose a different branch altogether, but stay far away from this place. They will look you in the eye, smile, and lie to your face just to scam you out of your hard-earned money. They care about hitting corporate quotas, not about the customers. Save yourself the headache, the money, and the stress—rent literally anywhere else but here!
• AG

  albert grcic

  May 14, 2026
  5.0
  Dealership at Matamoras was professional and very responsive.To make a long story short...i was stranded on the side of road, with my vehicle and couldnt have made it to Enterprise before closing .A staff member at Enterprise told me stop ,return to my vehicle,and that they would bring rental car to me.They did,and that resulted in me happily renting the car for 1 week. Thanks

Frequently Asked Questions About Enterprise Rent-A-Car