John's Service and Towing

Reviews

• DS

  David Snyder

  2 days ago
  5.0
  I have been going to Johns for several years now simply because they’re a damn good dependable garage. They don’t jerk you around with stuff you don’t need. They’re very professional the girl at the desk I believe her name is Rita very very professional the owner John I met also all aces , as I said I’ve gone there several years and I will continue to go there because they take care of you ,prices might be just a little on the hi side, but you do get what you pay for and I’ve never once had to go back for anything that they have done. I would highly recommend ps they also often have coupons in a local paper and other mailers that are a great deal
• TG

  Tom Green

  Oct 2, 2026
  3.0
  Up and down experience with this business. First dropped it off for an appointment at 8 a.m for a 4 hr job and was told cost would be 750 or so. Called at 3 and was told it wasnt done because they had alot of towing. I was frustrated but understood I got my car back and rescheduled for the following week same time. I drop it off again at 8 a.m for a 4 hour job and o decide to call at around 330 pm because I hadn't heard anything and was simply told wont be done today no reasoning or anything just that. Following day I get a call around 1pm stating car is done and that there was a broken bolt that delayed it but now my bill is 1,169. While o do understand things happen and price may go up or down 400 is alot for a broken bolt even with the time added. My problem is that there was no communication. No saying why is was taking long or that there was going to be that much of an increase in payment. Im giving 3 stars because the work was completed but the price going up so much and the communication was really bad and not something iv experienced before.
• CJ

  Charles Jones

  Sep 17, 2026
  5.0
  My car is 10 years old. The dreaded check engine light came on! When diagnosed, it signaled that one of the oxygen sensors was bad - the downstream sensor. Turns out that particular sensor was replaced less than 2,000 miles and exactly at two months ago at John’s. The previous bad part had been replaced with a Motorcraft original part, but it was defective. John’s honored their warranty and re-replaced the defective part at no charge and at the same time recommended that the second oxygen sensor- the upstream sensor - be replaced at the same time, potentially saving labor money in the future. I replaced the second upstream sensor and greatly appreciated the recommendation! I have had my second car also serviced at John’s with an electrical problem and the motor not turning over. We previously had battery issues (dead battery, weak battery) with the car. John’s diagnosed the problem which was a bad starter, replaced it and the car has worked like a charm ever since!
• MM

  Mike Mccarty

  Sep 3, 2026
  5.0
  1st time customer and the level of customer service from Rita was awesome. She wa able to get my car in the next day and get it back to us within two drafts after it failed inspection elsewhere due to a muffle issue. Every one I talked to and delt with were all helpful and pleasant.
• JV

  Joseph Verschelde

  Aug 15, 2026
  5.0
  It's not the first time ... and it's certainly likely not the last time my trucks will require some type of service done during the life of both my vehicles ... I don't have to tell you the maintenance of both my vehicles is truly meaningful to myself and my family for the safety and for maintaining our livelihoods ... For me ... and I'm sure for most everyone ... getting great, reassuring, reliable, cost saving services done on your vehicles can be difficult and feel nearly impossible in this economy ... AT JOHN BECKS ... I've gotten that consistent, quality work done on my two trucks at JOHN'S shop for a number of years now ... At JOHN BECKS ... you will certainly find and get great, reassuring, reliable, cost saving quality work done ... and with friendly customer service ... So my pop used to say ... mean what you say ... say what you mean ... and so this would be my recommendations ... take a look at JOHN BECKS ... What to expect ...when you either call or stop at JOHN BECKS shop ... you will likely meet RITA in the front office ... RITA ... always engaging, pleasant, with friendly - quipping, super accommodating and absolutely essential in facilitating -- and well just plain getting the work done -- truly RITA is the unsung hero and the backbone of this operation ... And do yourselves a favor ... ask for DAVE ... DAVE does the work on both my trucks ... and for some time now ... DAVE ... IS ... THE - GO -TO - MAN ... his approach is kind, friendly, and honest ... takes the time to listen and provides clear communication ... with his expert technical knowledge at diagnosing ... attention to detail ... and with DAVE'S tenacious work ethic ... DAVE is professional, meticulous in the high standards, and takes pride in caring and in seeking out ways to provide the highest in quality work and outcome ... FOR YOU ... AND YOUR FAMILY ...

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