Hazleton Mazda

Reviews

• KF

  Kelley Fincher

  6 days ago
  5.0
  I have literally never had better customer service in a dealer service center than what I experienced with Joe and Chris this week. My car broke down not once, but twice on a roadtrip and Joe and Chris were patient and empathetic ultimately got me through the ordeal. I have seriously considered driving back up there for my routine maintenance even though I am 2 states away. Jealous of those Mazda owners who live closer!
• KK

  Kim

  Aug 10, 2026
  1.0
  I purchased a vehicle May 29th. Since the date of purchase I have been waiting for the title so I can register the car. Prior to the temporary registration expiring, on 7/27, I called the dealership to report I haven’t received the title. They took my name/number and said someone would call me back. No one did. I called again. Same deal. Still no response. I emailed, no response. I texted, no response. Days later, I called and pressed 0. The woman who answered the call took my information and did have someone call me back. The salesman reached out to their title agency for status. The title company had all the information they needed and the salesman guaranteed he would follow up with me letting me know what was going on. I heard from him one more time that day and then never again. Two weeks after the registration expired, not hearing back from the dealership, I called the New York State DMV to see if they had any information on it. They referred me to PennDOT. PennDOT was extremely helpful and made me aware that the paperwork was there, but for unexplained reasons, no title was ever created. They apologized. They told me I need to contact the dealership and have them call in and extend my temporary registration through the end of the month. I called and left that information with a sales person who again took down my name/number. A week has gone by and they have yet to return my call. I do not recommend doing business with this dealership at all. They were very friendly and happy to help, UNTIL AFTER THEY HAD MY MONEY. Go anywhere else to purchase a vehicle. The dealership is responsible for making sure you receive a title so you can register your vehicle. They decided that that wasn’t the case with my purchase. Unacceptable!!!!
• FP

  Frantzddyn Pamphile

  Aug 8, 2026
  5.0
  The people that works here and that works with you are AMAZING x100. They work with you. They help you as much as they can. They are funny and good people at heart once you meet them. From the salesman Trace to the financial manager and advisor are GREAT!!! I would recommend this place x1000 to any and everyone!!! And the cars there are beautiful
• MS

  Miki Da Silva

  Jul 29, 2026
  5.0
  ⭐⭐⭐⭐⭐ My dad and I came to Hazleton Mazda looking for a vehicle, and we had the pleasure of working with Trace. He went above and beyond to help us find the perfect car. He was friendly, professional, knowledgeable, and never made us feel pressured. He took the time to answer all of our questions and made the entire car-buying process easy and enjoyable. We couldn’t be happier with the experience. If you’re looking for excellent customer service and someone who truly cares about helping you find the right vehicle, we highly recommend coming to Hazleton Mazda and asking for Trace. He’s an amazing person and made our experience unforgettable. Thank you, Trace!
• DR

  Denise Rimshaw

  Jul 17, 2026
  5.0
  I purchased a 2026 Cx50 a week ago. I was very happy with the whole experience! I had difficulty making a decision. The Cx5 is also a great vehicle. I never felt any pressure. Kaya Meadows had the utmost patience with me! Drove both vehicles twice! I got a great value on my trade in, the loan application was easy, and everyone was so nice!