Enterprise Rent-A-Car

Reviews

• RM

  Rob Myers

  Sep 25, 2026
  1.0
  This location does not clean their vehicles properly. I rented a vehicle for work this week and found a used vape in the door and womens underwear in the middle console. I will never go to this location again.
• CS

  Chelsea Shirk

  Sep 14, 2026
  5.0
  The day before leaving for vacation I realized my tires had a slow leak. I quick turned to enterprise at 8pm at night for an 8am pick up the next day. When I arrived the car was ready to go & I was on the road within minutes. Nem is the best.!
• AG

  Ann Marie Green

  Aug 24, 2026
  5.0
  Great service and great team at the N. Mountain Rd. location in Harrisburg, PA! Thank you for always taking care of my needs, personally and professionally!
• JZ

  Jackie Zimmerman

  Aug 16, 2026
  3.0
  Picked up the car it wasn't even detailed dirty on the outside as well as on the inside and then when I get home and flip up the back two seats that were laying down there is crackers paper candy wrappers popcorn never touched to be cleaned
• CC

  C C

  Aug 12, 2026
  1.0
  We’ve had a very bad experience with enterprise. We dropped our rental car off at the shop that was working on our vehicle, and when enterprise picked it up, apparently there was a crack in the windshield. They did not notify us of this until 5 days later. Unfortunately we did not think to take photographs upon dropping the car off, so we were forced to pay damages as we had no “proof” we did not damage the windshield. While we agreed to pay, we have faced major obstacles trying to pay. The damage team did not contact us until a week after we dropped the vehicle off. They contacted us via email requesting insurance information. I responded via email asking for total cost so we can determine if we will pay out of pocket or go through insurance. I have not heard back and it has been a week and a half. I have sent two follow up emails as well. My husband has called them (as I cannot call during the hours they are open due to being a first responder and not getting done work until enterprise is closed), and he was told he is not authorized to speak with them. In addition, Enterprise keeps charging my credit card, even now 2.5 weeks later, for tolls without any documentation of where/when the tolls were. I have not even received any follow up calls (unless they’re not leaving a voicemail). At this point we want to get this over with but aren’t receiving any communication. EDIT: The link they gave me to contact told me they can’t do anything. So very unhelpful and another example of the very poor communication I’ve been experiencing in dealing with this company.

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