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What is now Bud Smail Ford Lincoln, began as Bud Smail Lincoln Mercury, opening it’s doors in 1956. In 2009, the Ford franchise was added as the newest addition to the “family owned and operated” Smail Auto Group. For over 75 years, we have continually been dedicated to exceeding our client’s expectations and providing quality sales and service to Western Pennsylvania, West Virginia, Ohio and beyond. Whether you are purchasing a new or pre-owned vehicle, or servicing with us, our number one priority has always been complete customer satisfaction. We are honored to be continually ranked high by you, our valued customers. To see what our customers are saying about us, we encourage you to go to our website to read our reviews, and even writ...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.