Monro Auto Service and Tire Centers

Reviews

• DF

  David Fike

  Jul 20, 2026
  5.0
  The owner was very professional he went over my vehicle thoroughly to make sure it was good to go very friendly amicable I definitely go to Monroe now both mechanics interacted with me I'm definitely going back if I need anything there
• MY

  Mowreh ElbenYahuw Amri Yisra'el

  Jul 10, 2026
  5.0
  Wonderful friendly service from kurt
• GK

  Gretchen Krellner

  Jun 23, 2026
  5.0
  The exhaust system in my 12-year old SUV was rusted. Monroe was able to replace the exhaust system for a much more reasonable price than the car dealership. I was very happy with the quality of the work, the expertise of the staff, and the wonderful customer service. I highly recommend Monroe in Franklin, PA.
• TA

  Ted A

  Apr 22, 2026
  1.0
  Would do - 5 stars if possible! Made appointment for inspection and oil change. Got there and they told me they don't do inspections! Waste of my time! Shove it!
• DS

  Denise Scarbrough

  Apr 8, 2026
  2.0
  My tire started loosing air on a Friday afternoon, most places were booked or closing and I had plans over the weekend. Monro had a 5 PM appt and SAID they had 4 of the tires I needed. I limped my car there and they then tell me they only have 2, but can put them on and ill have to come back on Monday for the other 2. I said fine...he then tells me I HAVE to get an alignment or the warranty on my tires will be voided which i later found out from the MGR on duty, was false. I had already worked with their payment option to pay for it because the price i was quoted online more than doubled when i arrived!!! So come Monday when I arrived they tell me they CANT do the alignment because they have another car on the lift they have and asked if I wanted to wait for another day or remove the alignment. I told them to remove it , no problem. They put the 2 tires on and over an hour later they begin "checking me out". The MGR on duty didnt know how to process the payment...said they never trained him on it and he had to call someone for help. Talked on the phone for a good 25 mins and proceeds to tell me he CANT remove the alignment and HAS to charge me for it....and I now need to wait another 40ish mins for them to get it on the lift. I sat there for over 3+ hours to get this whole job completed. Absolutely horrible experience!!!!!

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