Country Fair, Inc. is a chain of 72 convenience stores that are integral parts of the communities that they service throughout Northwestern Pennsylvania, Western New York, and Eastern Ohio. Country Fair employs over 1,250 associates and was ranked 16th largest employer in Erie, PA in 2013. (Source: Pennsylvania Department of Labor and Industry)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.