Audi Erie

Reviews

• TF

  Trey Franey

  Sep 30, 2026
  5.0
  I don’t say this lightly, but my car-buying experience was nothing short of fantastic from start to finish. First, the car itself. I knew I wanted a Premium model with the turbo, and I felt the vehicle was very fairly priced. Frank was respectful, had everything ready for me, took me on my test drive, and was completely upfront and honest about the vehicle and its Carfax. No pressure, no games. Now I saved the best for last. Heather was an absolute pleasure to work with. She’s a straight shooter, candid, easy to communicate with, and if I had to sum up my experience with her in one word, it would be EXECUTION, in the best possible way. From the trade-in to financing, everything was handled smoothly and efficiently. We communicated easily throughout the process, and she was able to get me right around the rate I had privately hoped to come in at. There wasn’t endless back-and-forth or the typical dealership runaround. She listened, communicated clearly, and got things done. My wife and I have been through multiple car-buying experiences over the years, so I don’t hand out praise like this just because I bought a new vehicle. This was genuinely one of the easiest and most enjoyable experiences I’ve had purchasing a car. Thank you to Frank and the entire team, but especially Heather. You absolutely earned the 5-star review I promised you! I couldn’t be happier with the CX-50 premium turbo or the experience.
• RT

  Rohit & Maria Thomas

  Aug 1, 2026
  5.0
  Thanks to the Audi service department and especially Mike for squeezing in our Q8 etron for an alignment after all four tires needed to be replaced. We are from Maryland and needed to get the alignment done before our trip back home the next day. The shuttle and service team were outstanding.
• SD

  Sabastian Domres

  Jul 28, 2026
  1.0
  Have gone here a few times all of witch have been told the job I needed done would only take at max 2 hours then I procced to waste 5 hours of my day sitting here waiting for the car. Not to mention today 7/28/26 we brought in our Audi at 11am were told it should be done in about 2 hours. Well 2 hours and 44 minutes later we go to the desk to be told our car hasn’t even been touched and no one knew the car was here even tho it was literally sitting in there shop right I front of the desk and main door no one knew due to pure laziness and lack of work ethic you can’t just not know a car is there when you have to pull cars around it and walk by it for hours
• EP

  Emma Parker

  Jul 23, 2026
  5.0
  We were on a road trip when our brake fluid light came on and everyone here was so helpful and kind! We were able to get back on the road quickly and felt much better about the rest of our trip.
• HM

  Heather & Mike

  Jun 18, 2026
  3.0
  They will get warrant work completed unlike some other dealers, which is good, but they are very slow.