General RV Center

Reviews

• JA

  Jeffrey L Antonio

  1 day ago
  5.0
  We purchased our RV from their Virginia location and they were kind enough to make our drive shorter by allowing us to pick it up in PA. I have to say, we went in and were greeted by the receptionist and given a VIP lanyard. We were brought to the waiting area, where we met Marisa, who showed us our RV. She was very thorough and detailed. She started inside, and everything was on and working. She stood in each part of the unit and explained how everything worked. She did the same outside. Marisa didn't hurry just to get it done. I've purchased a few RVs, and this isn't the norm. The folks at General are good people doing a great job treating people right. Stop in and see them!
• JK

  John Kulick

  May 13, 2026
  5.0
  I have been waiting for the right time to post this review, primarily because I finally was able to embark on my first adventure of the season with my '26 Salem Hemisphere. In short, my wife and I purchased new from General RV at the Hershey RV show and the 5th wheel came needing a lot of repairs (from the factory and no fault of the dealer). I promptly reached out to the service department after our first shakedown trip and outlined a comprehensive list of issues. I dealt with Elisha every step of the way, and subsequently Rob and Mark for diagnosing and repairs. They were phenomenal. All repairs have been expertly and timely made. I have dealt with other RV companies (and their service departments-remaining unnamed) and the others were severely lacking. If I need service or upgrades, I won't hesitate to head back for assistance (and we are talking about a minimum 4 hour round trip). Thank you for your help and I highly recommend General RV if anyone is in the market. -John
• GH

  Glenn Hillard

  May 12, 2026
  3.0
  There were some things that seem to have been missed between the drop off conversation and the service completion pickup. I didn’t actually receive a copy of the signed work order following our drop off conversation, expecting it was going to be emailed, so I can’t verify definitively what was written on the order but I know some of the things we talked about did not get done. Going forward I will need to be more attentive to doing my due diligence at either end of my servicing session, i.e. drop off and pickup.
• SA

  Steven Arnold

  May 7, 2026
  5.0
  Had problems with my valor 40v13 5th wheel motor problems with slide #3. Electrical problems with slide #1. Also had problems with the 12 volt refrigerator. Had the rv at a dealer in fort pierce nothing done had the new slide motors in hand sent to me by alliance called Elizabethtown general rv on a Monday got appointment for Tuesday 10AM left valor overnight received a message at 11 am rv is ready both slides repaired. Refrigerator properly diagnosed and parts ordered. On top of that they washed the rv roof and the entire rv. Service writer brian the shop Forman and robert all great people doing a great job. Thank you for the quick response and great service .
• CW

  Christopher Wagner

  May 2, 2026
  5.0
  I wish I could give more stars. From start to finish, Ramon made our travel trailer purchase at General RV an outstanding experience. He was incredibly **patient**, never rushing us, and took the time to walk through every feature of the trailer in a way that was easy to understand. He showed us how everything worked step by step, making sure we were comfortable with each system before moving on. Ramon answered all of my questions thoroughly and honestly, and what impressed me even more was how he anticipated questions I didn’t even know I had. He pointed out tips, features, and best practices that will make using and maintaining our trailer so much easier. His knowledge and calm, friendly demeanor gave me complete confidence that I was making the right decision. If you’re looking to buy a travel trailer, I highly recommend asking for Ramon at General RV. He turned what could have been a stressful and confusing process into an enjoyable, informative experience, and I left feeling excited, confident, and very well taken care of !