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As a family-run business, Lancaster Toyota treats every customer who sets foot on our lot with focus, kindness, and understanding. Visiting a dealership to shop for a new car or get automotive service can sometimes be daunting, but we aim to ease any qualms and set you up with exactly what you’re looking for in a hassle-free environment. We have one of the largest inventories around Lancaster, York, Harrisburg, Reading, and Lititz, as well as an enormous, state-of-the-art service center, so you’re sure to find what you need at our dealership—our staff will make sure of it. Lancaster Toyota maintains a significant inventory of new Toyota vehicles, including a number of great deals. We also have a variety of high-quality used cars.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.