Fred Beans Hyundai of Doylestown

Reviews

• VK

  Victoria Kindt

  3 days ago
  5.0
  Fast, courteous check-in and quick state inspection. Heads-up text message that inspection was completed, with findings, and that I would be seeing my vehicle soon.
• JW

  Jennine Walters

  Sep 24, 2026
  5.0
  Worked with Dave Roberts and the finance team at Hyundai in Doylestown to help me finance a car within the budget I shared. Trade in process was easy. Friendly staff, explained the financing and helped me get a competitive rate.
• CV

  Caleb Vail

  Sep 22, 2026
  1.0
  Extremely disappointing experience with Fred Beans Genesis/Hyundai of Doylestown, particularly with management. I purchased a 2025 Genesis GV80 that was advertised and sold as Certified Pre-Owned with 27,865 miles. When it arrived, it had 29,069 miles, 1,204 more miles than advertised and stated on both my purchase agreement and odometer disclosure. None of those additional miles were communicated to me at all, and the dealership subsequently had to issue corrected paperwork. I then discovered the vehicle had not been properly entered into Genesis’s system as CPO, preventing me from activating the 3 years of complimentary Genesis Connected Services specifically advertised with the vehicle. Management told me they would not correct the CPO status until I signed and returned the replacement paperwork (and I’m out of town right now and have to find a way to print sign and scan to send it back to them), which is only required because of their original mileage error. My salesperson, Guram, was helpful, but the way management handled these issues after the sale has been incredibly frustrating. Customers shouldn’t have to fight to receive what was advertised and correct errors they didn’t create. I have now escalated the matter to Genesis Customer Care and the BBB.
• SR

  Stefania Ruggieri

  Sep 18, 2026
  1.0
  Editing to respond: thanks but no thanks, Pacifico Hyundai had the exact car I wanted for the 0% and gave me no hassle. They were great! What's crazy is that Chip told me your option was the only one for 250 miles. Odd because they're only 50 miles away from you. Chip told me 8/28 the car was reserved under my name and would be available next day. Was cleared for 0% financing, calculated my monthly payment after my down payment and trade in. Every day for 3 weeks, the date it would be available moved. At the end of week 3, I was called to be notified the battery was defective and would need to be completely replaced. In a new car. I was told it would not be available for another month because of this. Was told I could buy a different car but not for 0% apr. Was told no financial incentive was available to me for having to wait 3 weeks and then another month for a car with a defect making it less than new.
• AT

  Adam Trapanotto

  Sep 9, 2026
  1.0
  I had setup an appointment for a diagnosis of a known safety recall, a/c system repair/replacement, and state inspection months ago for my wife’s car. I preface with the service representative that we would need a loaner vehicle if they would need the vehicle for an extended period of time—they stated that if the car needed to stay that they had options for which and needed to schedule that far in advance because of the nature of the service. Come to the day of the appointment; not only did they classify the appointment as just an oil change, they also didn’t know if they would be able to get the vehicle in the shop with any kind of prioritization, they already set a flat fee of hundreds of dollars for the diagnosis and only could offer a rental car no guarantee of when we would have any feedback on what or how long it repairs would take. As a customer who notified the staff was prepared to spend thousands to fix their vehicle, which then they also fumbled the primary reasons for the appointment even after we corrected the staff from the text confirmations, they then also can’t offer a loaner vehicle that would be a fraction of the profit they would have made on the services, all while giving zero interest of establishing customer relations for return business. If I could give no stars, I would—terrible business practices and this dealer gives little to no advantage over going to another dealer or private shop. Complete waste of time for everyone involved.

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