Hawkins Chevrolet

Reviews

• GM

  Gina Mikita

  2 days ago
  5.0
  We had a wonderful experience with Hawkins! Mike Roinick was fantastic. He made an otherwise tedious buying process quick and easy. Thanks, Mike! We appreciate you!
• MF

  Marty Fry

  5 days ago
  5.0
  Couldn’t have asked for an easier truck purchase. My salesman Derrick was awesome to work with and was always in touch making sure everything was good. On pickup day, everyone was very friendly and helpful.
• KC

  K C

  Oct 5, 2026
  5.0
  Everyone at Hawkins is very nice and friendly. at this time, we have our SUV currently in shop with factory issue. We know they are working hard to getting it back to us, correspondence is very good. Hawkins management gave us a loner vehicle and that is helping us very well. We have no problems; issues are being correct. The quality and friendliness they provide to us makes us feel like Hawkins family.
• SB

  Sally Brozonis

  Sep 16, 2026
  5.0
  Had my car repaired here after a breakdown on a family trip. While picking it up a new vehicle caught our eye. Kirsten Heiser was happy to answer all our questions. After a 2 hour drive home and a couple days of discussions, consideration, and a few more calls to Kristen with questions we decided to make the 2 hour trek back down to test drive and possibly purchase the car. She even offered to bring the car the 2 hours up to us! The entire team made us feel right at home. Gave us a good deal, answered every question, took time to thoroughly explain everything, including features on the car and how to use them. Great experience all the way around and a ton of inventory. Highly recommend anyone looking to stop in!
• RA

  Ranotta Ahrensfield

  Aug 24, 2026
  1.0
  I’m not sure where to begin because we are so upset with the service department. We recently bought a 2026 Chevy Traverse and got the diamond coating. Mike sold us the car which we have no complaints about him he was great. He scheduled us for a 9 o’clock appointment on Friday, August 21,2026. The appointment was for an oil change and the diamond coating to be applied to the interior and exterior. The vehicle was dropped off at 8:50. Around 2:00 we called due to seeing the car had not moved all day and nothing had been completed at this point. At 2:30 they began working on the vehicle and told us we could pick it up for 5:00. We arrived at 5:00 and waited another 30 minutes for the vehicle. Once the vehicle was complete they tried having us sign a receipt saying we owed 102 dollars. We informed them we were not signing it due to the oil change being promised to us due to the car being a demo car. They then took the paper and crumbled it up and informed us we did not need to sign it. After this we went out to the car and the car was dirty. The coating was applied to a dirty car and you could see all the dirt under the coating on the exterior. The interior had several smudge marks as well. We immediately talked to an employee who was clearly agitated with us and he stated the car should have been washed prior to the coating going on and that it was not a good job. For the 4th time that day we were told they were short staff and the service was rushed. After this we called Mike and informed him of the issues. Due to it being a Friday afternoon he informed us the manager would call on Monday. Today my boyfriend talked to the manager and their way of making it right was by stripping it and redoing the coating. I have read many articles stating to not let anyone do this as it can mess up the paint in the long run. We are being given the run around and they do not want to do a refund. The manager on the phone today stated it should have been washed prior to the coating going on but it was rushed due to too many staff members being off. So instead of refunding for the coating that they took full responsibility for due to rushing and not having enough staff they want to take the coating off and redo it. I honestly do not trust them at this point to take my vehicle back to them and it’s been very poorly handled.

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