Monro Auto Service and Tire Centers

Reviews

• SM

  Sheen Mixon

  Oct 10, 2026
  1.0
  Absolutely mind blowing. Getting my car serviced back in April they never actually put on completely new rotors and brakes like I paid for. Have a full incident report from another shop. What's crazy is after 4 visits they continued to see the old equipment and said nothing. Mike the Manager REFUSED to replace or look at the brakes when I called because he was upset about wrecking my bumper and me filing a report to corporate. So when he saw it was me calling completely blew me off and said go file another report with corporate "I have no boss" when asking to talk to his superior. This is HIGHLY ILLEGAL and is about to he turned into a HUGE issue. Mike from Monroe shouldn't be allowed anywhere near cars. This is completely unprofessional and UNSAFE!! Not to mention they charged me over $700 to not give me what I paid for! DO NOT COME HERE!!
• PP

  Panda

  Aug 28, 2026
  5.0
  I was in between jobs so I wasn't prepared for the dollar amount needed to get my car up to code, but Mike worked with me to get it to a reasonable amount, and Shawn ensured that everything was done and that I got my car back in a timely manner. Everyone is extremely professional and personable, kind and understanding. I bring my car here when it needs work done and it being down the road from where I live is even more convenient.
• BL

  Brede Laug

  Aug 26, 2026
  1.0
  Not a good experience specifically at this location. The entrance to the parking lot is so steep if you have a lower car you are guaranteed to scrape the bottom or fall into the massive pothole in the middle of the road. Charged an insane amount for brake replacement and after having the work done I had brake problems after.
• RM

  Richard May

  Aug 22, 2026
  1.0
  Haters!!!
• JM

  Justin M.

  Aug 14, 2026
  1.0
  Great place to go if you want them to "forget to screw in the main bolt" to your breaks and let you leave and drive with the thing hanging off. Just saying the squeeking was "new brakes" Not to mention the manager of store crushing my bumper off the giant potholes at the bottom of their hill. An entrance even their employees told me not to use and to use the other entrance cause cars get messed up. But when Mike the Manager road tests it he comes in that way and hands me my keys with half my bumper hanging off and a nasty scrape. Calling about it he replies with "Well what do you want me to do." This is THE most UNPROFESSIONAL shop on the planet. Been here 4 times in 1 week just to have them pump my car right back out in worse shape then I found it each and everytime. This place seriously needs the owners to come in and take a look at the employees they have working here. The damage from the missing bolt and loose brakes is being inspected by another store and legal action will 100% be taken upon all the other issues during these visits. Not to mention the invoice they had originally done was left completely blank so corporate had to jump through hoops just to see what was even done to my car in the first place. AVOID THIS SHOP AT ALL COSTS.

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