North Penn Volkswagen

Reviews

• SO

  Sean O'Donnell

  Jul 2, 2026
  5.0
  Great people and service. They take a video of your car on the lift so you can see everything they're doing and anything they suggest should be done.
• AW

  Ashlee Walton

  Jun 20, 2026
  5.0
  If you’re looking for an honest, knowledgeable, and truly exceptional salesperson, I highly recommend Mike Sinclair at North Penn Volkswagen. Mike made the entire car-buying process smooth, stress-free, and enjoyable for my family. We were purchasing a vehicle as a surprise for my sister, who recently became a mom, and Mike went above and beyond to help us make her first “mommy mobile” a reality. From start to finish, he was patient, informative, resourceful, and genuinely invested in making sure we had everything we needed. His integrity and professionalism stood out throughout the entire experience. He answered every question, provided valuable guidance, and made what can often be an overwhelming process feel seamless and easy. What impressed me most was that Mike never made us feel pressured. Instead, he focused on helping us find the right vehicle and ensuring we felt confident every step of the way. The level of customer service he provided was outstanding. Because of the exceptional experience we had, I’ve already shared Mike’s information with family and friends and will continue to recommend him. If you’re considering a Volkswagen, do yourself a favor and ask for Mike Sinclair—you won’t be disappointed! Ashlee, Kim, and John
• BS

  Bob Smith

  May 22, 2026
  5.0
  Was not a customer but they serviced my car for the 1st time and covered some of the cost of an extended warranty that expired. All around great experience with customer service.
• MM

  MsNO

  May 19, 2026
  5.0
  A Shout-Out to North Penn, 165 Bethlehem Pike, Colmar, PA Although we did not purchase our first 2025 VW Atlas from North Penn, they treated our issue as though it were their responsibility. The team worked hard to diagnose the problem and even brought in a specialist to identify the cause. In the end, Volkswagen Group of America, Inc. (VWGOA) determined that the matter did not qualify for a settlement offer and advised us to contact BBB Auto Line for further assistance. We shared the letter with Service Manager Ken Benton and Assistant Manager James Bangor, and they asked us to return that week so they could help resolve the issue. When we came back, they introduced us to salesman Antonio Miller, who did his research and made the process easy. Antonio was professional, knowledgeable, and never pushy. He listened to our needs and checked every box on our list. Ken, James, and Antonio are the reason we are now driving a new 2026 Volkswagen Atlas Cross Sport with every feature we wanted. Antonio remains just a phone call away whenever we have questions or concerns. Thank you, Antonio Miller!
• EJ

  Eileen Joseph

  May 16, 2026
  5.0
  Jesse, my service guy, heard my concern, got my car in right and in the same morning, he was able to reassure me that “everything checked out” and I had nothing to worry about. It was quick, easy and once again affirmed my understanding that dealing with the VW service department is the only way to go. Since 2017 I’ve been extremely pleased.