Our car purchase experience could not have been better. Friendly, polite, and honest staff. Our salesman, Robin; his manager, Kyle, and the finance officer, Sherri, were all professional and top notch. We received a fair discount, had quick purchase experience, and were treated as valued customers. We will be back.
It’s been many moons ago since my first purchase experience with a Hyundai & Rob made my return experience fantastic. No pressure from start to finish. Lots of enthusiasm for what he does & the customers, and it shows. He made sure I had all the answers I needed so I could make the best decision for me. Can’t wait to take my Santa Cruz on my mountain adventures.
GL
Gerald Lettich
Oct 2, 2026
I had a great buying experience with Marqui. He was professional, helpful, and easy to work with throughout the process. I would definitely recommend reaching out to him if you’re in the market for a new or used vehicle.
My only negative experience with the dealership was their refusal to address a few minor cosmetic issues on the vehicle, including some small dents in the hood and a scratch on the front bumper. When I brought these issues up, I was told that it was a used car and that the dealership had already lost money on the deal.
Overall, I was very happy with Marqui and the buying experience itself. I just wish the dealership had been willing to address the minor cosmetic issues before completing the sale.
TD
Todd Deneen
Sep 17, 2026
My over 2 years experience with this place has not been great at all. This Chambersburg Hyundai location is a Timbrook Automotive location and if you are from the Cumberland and LaVale Maryland area then you probably don’t need to read any further and already know. These people will tell you whatever they can make up or you want to hear just to get your money. I have spent lots of money in every department at this place and after 2 years of trying to build a relationship with this place they still pulled out all the tricks to lie and deceive. Their service department is absolutely worthless they can’t do anything unless their computer tells them what to do and fix and if it’s plug and play. At one point I went to get a trailer hitch and parts department got me the wrong wiring harness but when they got the right 7 pin harness service department refused to install the brake controller plug I guess because they can’t just plug it in to install it. The sales team think that these vehicles come off a boat at the ports from overseas because when I asked them why the vehicles have so many miles on them that’s what one of them come up with. They take forever to do anything in this place. Had to get an infotainment screen put in they told me 30-45 min but ended up being over 3 hours.
But anyway if you want your dreams crushed and pockets picked then go to this place for sure. They will do it with a big smile and a few lies. Instead go to either Massey or Thomas.
I went to Chambersburg Hyundai to purchase a Hyundai Tucson SEL. The experience was extremely disappointing.
The window sticker showed:
MSRP: $33,690
DDF: $490
Dealer Choice: $2,750
Window Sticker Price: $31,430
There was also a large sign on the front window advertising “Dealer Demo $5,000 Off Window Price.” Based on that advertised pricing, I expected the vehicle to be somewhere in the $26,000–$27,000 range before taxes and fees.
While we were test driving the vehicle, I specifically asked for the out-the-door (OTD) price. When we returned, I was presented with an OTD price of approximately $32,000, which was actually higher than the advertised window sticker price before taxes and fees.
That was a major red flag.
What made the experience even worse was the attitude of the manager. Rather than making any effort to explain the pricing discrepancy or earn my business, he came across as though he didn't even want the sale.
I understand that taxes, registration, and legitimate fees add to the final OTD price. What I don't understand is advertising one price, displaying a $5,000 demo discount, and then presenting an OTD number that doesn't make sense relative to the advertised pricing.
I went there ready to buy a vehicle. They had an opportunity to earn my business and completely lost it.
Do yourself a favor and shop around. There are plenty of dealerships where the pricing is transparent and the customer actually feels like they want your business