Monro Auto Service and Tire Centers

Reviews

• DT

  Donald Tebay

  Sep 4, 2026
  1.0
  In June I bought 4 tires. Paid over $1000. My front tire has a bubble on the side. Took it in and the warranty only covers the tread. Not quite 3 months old. I have not hit or run over anything. They tell me it happens sometimes with the heat. My question is how do the tires survive in Arizona? Obviously a defect of some sort. To change out that one tire over 400 dollars. While they were checking out the front tire I got a price quote for front brakes and rotors which I was quoted $734.55 . When they refused to work with me on a tire that was less than 3 months old I said I'll pay someone else twice that before I'll spend it here. I went to Butler Tire and they replaced the tire with an equivalent for a total of $173.00 so while there I got the price quote for front brakes and rotars. Quoted less than $450.00. I will use Buter Tire and Auto services for everything now. How can a tire only last 3 months? Defects are probably rare however it does happen. Butler Tire told me that they would have replaced it as defects do happen. I asked Butler Tire to check the tire to see if possibly I could have done something without knowing. They stayed there was no evidence of damage to the tire. I am furious with Monroe but I atleast found a place worthy of the business.
• MR

  Matthew Romba

  Aug 16, 2026
  5.0
  This place was great. I was traveling and had my jeep tires rotation done before I left. The tires needed to balanced but the local jeep dealership was to busy (nice). I called your shop and they got me right in and balanced all four tires for under $40. Dollars. The Employees Were all very nice. Thanks guys your the best
• NE

  Nathan Elmadollar

  Jul 27, 2026
  4.0
  I enjoyed the conversation and knowledge of the text at work it's a local shop in Butler on New Castle road
• DG

  Denise Graham

  Jul 27, 2026
  2.0
  Tried to tell me I needed $2100 worth of work to my newly inspected car. Took it in for brakes.
• MH

  Mary Hickok

  Jul 15, 2026
  1.0
  First off, I received a request from the company to write a review. I wasn't going to, but after receiving the request I decided to do it. My bottom line: I will not be going back there, and I would suggest you shop around if you are considering going there for the following reasons... I had an oil change and a tire alignment competed. I requested non-synthetic oil due to the age of my vehicle. I was charged for synthetic oil. I am unsure if they put in synthetic or non-synthetic. They completed a tire alignment. Based on the receipt they indicated they checked the tire pressure and it was 32 in all tires. Based on a quick trip to inflate a tire that looked low later that day, the tire pressure was at 22. I am unsure if they actually checked the tire pressure, just said they did, or my tire developed a leak. The receipt also indicates that I declined a "top off of fluids." I was never asked about a top off of fluids. The receipt also shows that I declined a 4-wheel balance service, which I was also never asked about. Lastly I was charged a $19.57 fee for a shop supply fee that "represents costs and profits to the motor vehicle repair facility for miscellaneous shop supplies or waste disposal", mind you I was already charged $2.90 for the disposal of oil. Again, I will not be going back. Update 7.21.26: I called the number. Their solution was to take it to any Monroe shop in the area for service because they are all connected. The service rep also indicated he didn't believe that any shops offer oil changes that are a non-synthetic blend of oil. I suppose now I know to avoid all Monro shops not just this one.

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