Scott Volvo Cars Allentown

Reviews

• CC

  ClimbBun

  Jul 24, 2026
  5.0
  They have amazing service here! I came to get some repairs done, and my car had baked-on washable paint. I tried scrubbing it myself and it was really tough to cone off. The team washed my car and scrubbed off the paint for me without damaging any of my car paint. All was done complimentary. They take care of you well at this place.
• DD

  D

  Jun 11, 2026
  1.0
  Getting a Volvo has been a dream of my for years. I went in to lease my first Volvo and the initial price on a lease that I got was insanely high. Of course, sales people are friendly and was told of a potential shortage of the vehicle which was a lie. Asking me how much I want to pay which is their first deceptive tactic. Eventually I was able to drop down my monthly payment by calling another dealership and getting a price that was significantly lower than what I got at Scott. Ruined experience for a first time Volvo owner. Lesson learned. Next Volvo i will shop around and go to another dealer. Money hungry sales people. I also had taken my Volvo in for a software update and the "technician" that completed the job covered my white leather steering wheel in dirty grease. If you receive a clean vehicle why not return it the same way. Im editing this review as a reply; I could have gotten a plug in hybrid or an xc90 for the price I was paying with you guys. I decided to terminate my lease 2 years early and fortunately did not have to pay too much for the early termination. Screwed me with pricing once and made it a frustrating experience. I'll shop elsewhere next time I get my EX60.
• DM

  Donovan Mattole

  Jun 11, 2026
  5.0
  Here's an email, verbaitum, that I just sent to the Scott Volvo Sales Manager - I think it speaks to why I'm giving them 5 stars ----------------------------- Richard Berkheimer— Wow. I don’t even know where to begin. What you and your team did today went far beyond anything I could have expected, and I feel compelled to make sure you truly understand the impact it had. Earlier today, I was scheduled to be a guest speaker on a McLean & Company webinar with hundreds of CHROs from around the globe. It was a highly anticipated session—heavily promoted, high stakes, and an important opportunity for me to represent both myself and their organization. With about 40 minutes to spare, fully prepared, I stepped out briefly to Madle’s Ace Hardware just five minutes from my home. When I returned to the car—with only 20 minutes before going live—my brand-new Volvo EX30 Cross Country would not unlock. Not with the key fob, not with the key card, nothing. My phone was locked inside the car. I was completely cut off, with no way to call anyone, no way to alert the organizers, and the very real possibility that I would simply not show up to a global event that hundreds of people were already joining. The panic was immediate and overwhelming. In a last-ditch effort, I got a ride home and, with only minutes to spare before the session began, I called your front desk from my iPad with Wi-Fi calling. I explained the situation as quickly as I could, knowing I wouldn’t be able to stay on the phone and the event was literally about to start as I was speaking. I shared my wife’s number and hung up, hoping—honestly, not expecting—that somehow, someone might help. I knew this wasn’t your responsibility. This wasn’t your problem to solve. And yet—you solved it. What happened next speaks volumes. Someone from your team contacted my wife. Someone came to my home. In the middle of my presentation, during a brief pause, I opened the door to find a member of your team standing there—calm, focused, and ready to help. With total professionalism, he simply said, “I need your keys—we’re going to take care of this.” In that moment, the wave of relief I felt is hard to put into words. I went back to my session and didn’t hear another word until hours later, when my wife told me, “Scott Volvo took care of it—your car is in the driveway.” And sure enough, when I stepped outside at 5:30 PM, there it was—perfectly parked. My phone and keys were carefully placed on the porch. Richard, this is extraordinary service. Not expected. Not required. But delivered anyway. You and your team didn’t just help—you went out of your way, over a meaningful distance, to step in during a moment of real urgency and make sure your customer was taken care of. That level of ownership, responsiveness, and care is incredibly rare. We’ve purchased three cars from you over the past five years. After today, there’s no question—you have customers for life. Thank you for what you did, and please extend my sincere gratitude to everyone involved. This was truly above and beyond. Thank you, Donovan
• SS

  Sophie

  Apr 27, 2026
  1.0
  Extremely disappointed with the service here. We walked in ready to engage, but the salesperson greeted us with a major attitude. They didn't ask a single question to understand what we were looking for, even after we told them we already have a Volvo and wanted an additional car. They gave bare-minimum, one-word answers to our questions, can't even remember the name of the old guy... It felt like we were an inconvenience to them. Definitely taking our business elsewhere which is a shame because we love our XC60 and we're looking for potentially an XC90.
• TM

  Tyler Marshall

  Mar 18, 2026
  5.0
  Had a great experience buying my 2018 Volvo S90 thanks to Hardeep Sandhu. He was professional, knowledgeable, and made the whole process smooth and stress-free. Really appreciate the excellent service—highly recommend!

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