I rarely write reviews, but in this case it is absolutely deserved.
After my new Toyota Land Cruiser was severely damaged by poor dealership paint work, I was looking for someone I could trust to restore it properly.
Steve, owner of Pinnacle Detailing and a trusted partner of Lexus Lehigh Valley, came highly recommended by local exotic car owners who entrust him with Ferraris, Lamborghinis, Porsches, McLarens, Aston Martins, and other high-end vehicles.
After my experience, I completely understand why.
Steve performed a meticulous two-step paint correction followed by a 5-year warrantied Gtechniq ceramic coating package that included the paint, trim, wheel faces, and both front and rear glass.
Before leaving the vehicle with him, I made it very clear that I am not an average customer. In fact, Steve would probably agree that I am one of the most demanding and detail-oriented customers he has ever worked with.
The Land Cruiser's Underground paint color also makes imperfections particularly difficult to manage and inspect.
I left the vehicle with Steve for four days and specifically asked him not to rush the process.
The results exceeded my expectations by a huge margin. Every orbital mark and paint defect left behind by the dealership was eliminated. The finish gained an incredible depth, gloss, and wet appearance that honestly looked better than I thought possible.
What impressed me just as much as the final result was Steve's professionalism throughout the process.
He was exceptionally transparent, providing regular text updates, photos, and videos to keep me informed every step of the way. For someone as obsessive as I am, that communication made a tremendous difference.
I inspect vehicles far beyond what most customers would consider reasonable. Magnifying lights, close-up inspections, and an almost obsessive attention to detail are part of my ownership experience.
Steve never once became defensive or dismissive. Instead, he patiently listened to every concern, answered every question, and addressed every issue with professionalism and respect.
Upon completion, I received detailed paint thickness measurements for every panel, allowing me to make informed decisions about future paint correction work as the vehicle ages.
I also received a comprehensive itemized report documenting everything that had been performed on the vehicle.
The follow-up experience was equally impressive. At the two-week inspection, after the ceramic coating had fully cured and bonded, Steve invited me to participate in a thorough inspection of the entire vehicle.
When we identified a couple of areas that stood out under close examination, he immediately re-coated entire panels with two fresh layers of ceramic coating without hesitation. No excuses, no arguments, no shortcuts—just pride in his work and a commitment to customer satisfaction.
His warranty is also among the best I have encountered. If the coating loses its hydrophobic properties and water-beading performance, Steve stands behind his work and restores it without questions or additional charges. That level of confidence says a lot about both the installer and the Gtechniq products he uses.
To top it all off, he provided me with a maintenance SiO₂ spray and clear guidance on how to care for the coating moving forward.
In a world where true craftsmanship can be difficult to find, Steve stands out. He combines technical skill, honesty, transparency, patience, and genuine passion for what he does. I am grateful for the care he put into my Land Cruiser and would recommend Pinnacle Detailing without hesitation to anyone who truly cares about their vehicle.
Thank you, Steve. Your work earned my trust, and I will absolutely be back.