Safelite AutoGlass

Reviews

• MN

  Maggie Nation

  3 days ago
  5.0
  Excellent communication – had windshield replaced at home and couldn't've been easier. Would strongly recommend Safelite and would use them again.
• JS

  Jennifer Salazar

  Jul 3, 2026
  5.0
  Technician was very friendly and polite. My windshield was repaired quickly. Very happy with the promptness. Thank you.
• VV

  Victoria

  Jun 22, 2026
  1.0
  Didn’t replace the tags on my new windshield. Threw away my registration and when we went back in, we were told a manager would contact me to make it right. Have not heard from anyone. Was also asked to rate my tech with 9s and 10s after. Do not take your car here if you have out of state tags.
• JG

  Jimmy Grossman

  Jun 14, 2026
  5.0
  We were driving home from Colorado when a small stone hit our windshield and caused a small crack. Fortunately we were able to schedule an appointment online with this shop at the exact time we would be passing through Santa Fe. This was important, being able to repair the crack before it worsened. When we arrived at the shop, the receptionist was just mildly helpful. However, the technician made up for that; he was friendly, very courteous, and knowledgeable and made the experience an excellent one. We were in and out in about 25 minutes, just as the technician told us!
• MA

  Marc A

  May 30, 2026
  1.0
  I went in for windshield replacement a month ago. They returned the vehicle to me with numerous workmanship issues, including a misaligned windshield, a crack on the upper edge of the windshield, a cracked cowl, damage to a cowl mounting hole, missing fasteners under the hood, misaligned trim issues, and a visible gap near the right side cowl where water could easily leak into the engine area, bypassing the drainage bay. I had to point out these problems myself before they were even acknowledged. I was initially told by the manager that replacement parts would be ordered in a few days and the repair would be corrected quickly. Nearly a month later, multiple appointments have been cancelled, I still have no clear timeline, and management has been unable to provide tracking information or a meaningful update on when the replacement parts would arrive, despite the parts being readily available for order. They have cancelled and rescheduled multiple appointments at the last minute and rescheduled to a time of their choosing without even asking me what works. At this point, the repair remains unresolved and I no longer have confidence in this location’s workmanship or follow-through.

Frequently Asked Questions About Safelite AutoGlass