Safelite AutoGlass

Reviews

• BC

  B Chaney

  1 day ago
  5.0
  Rock struck our windshield and immediately a crack began to run across it. We called Safelite from the car and set up a mobile appointment. George was our technician and he was great! When we realized that the tint was not present on the replacement, he took it back to the shop and corrected it. No fuss and very prompt! He did a great job recalibrating it as well. Highly recommend.
• LD

  Lauri Dodge

  1 day ago
  4.0
  The windshield replacement I had done at Safelite AutoGlass was top notch. I shopped around and they were the cheapest in town, but I don't feel like I got a cheap job done! They were professional, courteous and the job was done very well. The technician showed me how the previous windshield was not installed correctly and how he remedied that with the new replacement. The only reason I'm not giving them 5 stars is because I was scheduled for this to be done at my home the day before and the technician didn't show up. He called and explained that his day had become longer than anticipated. For that reason, I can totally understand the situation. The communication was positive when he knew he wasn't going to make it.
• DE

  dawn evanoff

  5 days ago
  5.0
  Israel with Safelight is a very knowledgeable and personable technician. He described all that he would do and showed us the equipment that would recalibrate the windshield. Very pleased with the entire Process
• AL

  Antonio Lopez

  Apr 26, 2026
  1.0
  Set up chip repair for two chips on my vehicles windshield through USAA insurance. Day 1: Safelite auto glass never called and never showed up. I rescheduled for the next day with safelite customer service. Day 2: I received an invoice stating work had been completed and submitted to my insurance company, however no one ever completed the work AGAIN no call, no show. I contacted Safelites customer service and the indicated there was a notes on the work order saying completed and pin pointed the location of the chips. I have cameras and was home the entire time not a single person showed up or completed the work! They indicated someone could come do the work within the hour, but at this point I cancelled due to their unprofessional business ethics and fraudulent conduct. This company billed my insurance company for work they never did. I recommend anyone in need of service stay far away.
• MM

  Michael McNeil

  Apr 17, 2026
  1.0
  BUYER BEWARE AND DO YOUR RESEARCH! A few years ago I had my front windshield changed out by Safelite. They did a good job but it turns out they were way more expensive than others. Shame on me for not checking for the best value first, I was in a hurry. Last week a landscaper broke my rear passenger door window on my 2016 Taurus SHOI and I found a place (Speedy Glass) that would replace it in shop for $180 and for another $20 they would do the repair at my house in Bosque Farms. I thought this was very fair and got it done. Just out of curiosity I got a quote from Safelite who quoted me $446.61 which is OVER 2 x the cost, I repeat 2X THE COST! I'm sure management will have clever stories about tariffs, supply chain, Covid or some other imaginary boogey man but you know the truth. They are all operating in the same economy, you be the judge. I will NEVER be back...

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